UAT Lead, Americas Operations Quality Services and Support (QSS)

Austin, TX 78701
  • Job Code
    200274974
Summary

Summary

Posted: Aug 9, 2021

Weekly Hours: 40

Role Number:200274974

The people here at Apple don't just build products - they create the kind of wonder that's revolutionized entire...Summary

Summary

Posted: Aug 9, 2021

Weekly Hours: 40

Role Number:200274974

The people here at Apple don't just build products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do. Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Join Apple and help us leave the world better than we found it.
The AMR Quality Services and Support (QSS) team is dedicated to user acceptance testing support within Americas Operations Business Process Reengineering department. As an SAP UAT tester, you will support multiple business units and interests. This team works closely with WW & AMR Ops BPR, AppleCare BPR & Logistics, IS&T, RCDX/RCC and Finance partners.

Key Qualifications

  • Excellent SAP knowledge - O2C/P2P
  • Strong cross functional partnership and customer service mindset
  • Ability to manage multiple priorities and competing deadlines in a dynamic environment
  • Ability to perform root cause analysis across multiple systems
  • Self-motivated individual able to function effectively independently or in a team
  • Exceptional analytical and problem solving skills
  • Communicates effectively to all levels, written and oral, including process documentation and knowledge transfers.

Description

The SAP UAT Lead is responsible for managing UAT planning, coordination and execution for theroll-out of innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, and drive revenue.The Lead will support SAP functional UATs performing manual or automated modular and end to end testingdeliveredin line with major project milestones. The UAT Lead will work at times independently, as part of a larger project team, and may lead SMEs in cross-functional coordination to plan, script and execute.
- Responsibilities include configurationand processing of transactions including and not limited to: purchase, stock transport and sales orders, shipping, billing documents, master data, IB/OB EDI/API.
- Translate requirements and project use cases into a test plan and test scripts.
- Validate UAT environments and required data setup are available to support testing, including boundary systems.
- Manage, plan and organize project UAT activities, including the UAT kick-off, script writing, script execution, problem ticket creation/resolution, and status reporting.
- Build and maintain regression script libraries that can be leveraged across projects for testing scalability.
- Support efforts and contribute to test automation script library; incorporate automation when feasible.

Education & Experience

Bachelor's Degree required in relevant field.

Additional Requirements

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UAT Lead, Americas Operations Quality Services and Support (QSS)

Apple, Inc.
Austin, TX 78701

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