Technical Writing Manager - Apple Pay

New York, NY 10007
  • Job Code
    200278828
Summary

Summary

Posted: Aug 23, 2021

Weekly Hours: 40

Role Number:200278828

Apple is home to great people, the kind of people who use their passion, creativity, and resourcefulness to cre...Summary

Summary

Posted: Aug 23, 2021

Weekly Hours: 40

Role Number:200278828

Apple is home to great people, the kind of people who use their passion, creativity, and resourcefulness to create products that change lives. It's a place where you're encouraged to be your truest self, a place where you can work on your life's best work.

Join the team that made contactless purchases effortless, the ones who brought the simplicity of Apple to the credit card, the ones who turned your iPhone and Apple Watch into a car key - and much more. Join the Apple Pay Engineering team.

We partner with organizations around the world to bring products like these to our customers. And to help make this happen, we write and deliver clear and concise technical documentation to third-party developers. That's where you come in.

Key Qualifications

  • Experience leading and growing a team of technical writers with ownership of a third-party developer portal.
  • Experience fostering a culture of documentation within an engineering organization.
  • Experience building a documentation portal and working with stakeholders to deliver a great developer experience.
  • Experience with content management and strategy for technical documentation.
  • Ability to communicate and collaborate effectively with a broad group of people, including software developers, project managers, business stakeholders, and third-party partners.
  • Track record of deploying a "docs-as-code" platform that lets software developers easily deliver their documentation to third-party developers.
  • Versed in working with software developers who generate their code from their documentation and vice versa.
  • Passion for quality, design, and user experience.

Description

As part of the team, you'll help Apple Pay software developers deliver beautiful technical documentation for both internal and external audiences - with a focus on the external. You'll collaborate with them to create easy-to-understand API references, integration guides, message sequence diagrams, and everything in between. You'll also help consolidate, organize, and improve existing documentation.

Some of these documents conform to the OpenAPI Specification (OAS). And most of them are stored centrally in a secure and private GitHub environment. Therefore, knowledge of the standard and these technologies (or similar) is important.

As the Documentation Manager, you'll build out the Apple Pay technical writing team and help us define strategies for creating, maintaining, and delivering excellent documentation at scale. You'll advocate for technical writers and empower them to do their life's best work.

Education & Experience

Whether you have a traditional English or CS degree, or learned some other way, we'd love to talk.

Additional Requirements

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Technical Writing Manager - Apple Pay

Apple, Inc.
New York, NY 10007

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