Summary

Posted: Feb 9, 2021

Weekly Hours: 40

Role Number:200221946

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entir...Summary

Summary

Posted: Feb 9, 2021

Weekly Hours: 40

Role Number:200221946

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

We're growing and urge you to apply. We believe the role would place you in a highly-energized environment with some of the most talented creative individuals in the industry where you would be inspired to share your years of experience along with providing extraordinary support for the team.

The Apple TV app brings together original shows and movies from Apple TV+. Just the premium channels you want. Thousands of movies to buy or rent. Popular streaming services and cable TV providers. It's personalized and expertly curated, so you'll discover the best of what's on. And it's all in the Apple TV app. On all your screens. It's the ultimate way to watch TV!

We're looking for a Technical Partner Manager who has a passion for video service quality to join the Apple TV App Operations organization and support day-to-day management of Apple TV+ deliverables. This is a hands-on, internal and external facing position responsible for working with our Apple TV+ video partners. In this role, you'll be responsible for validating and understanding the end user experience for Apple's original content across various platforms, with the ability to explain it to various, cross-functional stakeholders.

Key Qualifications

• 5+ years of relevant experience in the digital media industry
• Experience working with scripting languages to automate workflows and data validation
• Knowledge of digital video concepts (container formats, codecs, tools, standards, etc.)
• You've got an ability to see the big picture and be have a level of ambiguity
• Strong communication and interpersonal skills
• QA/QC, issues tracking and documentation experience a plus
• Comfortable and calm under pressure, with proven experience working on complex, global, time-critical projects
• You have an understanding of the TV app's services and features, knowledge of Apple TV+ preferred
• You have excellent organizational skills and attention to detail

You will be designing scalable processes for validation of our growing catalog of original video content across multiple platforms
You will be working closely with internal and external stakeholders to ensure the customer experience expected of Apple is achieved
The ability to context switch between platforms, internal & external teams, and various projects is a key to success in this role

Education & Experience

College education preferred; plus 5+ years of relevant experience in the digital media industry

Additional Requirements