Technical & Operations Engineer

Cupertino, CA
  • Job Code


Posted: Jun 28, 2019

Role Number: 200074285

Apple's Enterprise Technology Services group is seeking an exceptional engineer who will ensure the availability, performance, maintenance and 3rd level support of a high volume, highly available, mission critical enterprise Identity Management systems. If you want to "be in the game", this is the place to be

The position requires strategic engineering, along with tactical hands-on technical work. As a Technical Engineer, you will be responsible for reviewing hardware, software infrastructure and application functionality for optimization and identifying performance bottlenecks. As an Operations Engineer, you will be responsible for the full system lifecycle including configuration and code deployment in user acceptance test and production environments.As an site Reliability Support Engineer, you will be responsible for monitoring infrastructure and application services and driving incident management. As a Technical and Operations Engineer, you will work closely with Apple's production support team, application engineers, project managers, systems engineers, network engineers, database administrators and QA team to effectively ensure availability and reliability of Identity Management Services.

Key Qualifications

  • Strong Java development and troubleshooting experience
  • Strong Experience in configuration, tuning, deployment of Application / Web servers such as JBoss, Apache, Tomcat
  • Strong analysis, problem solving, and troubleshooting skills
  • Excellent Scripting & Automation skills
  • Excellent prioritization and scheduling skills
  • Good understanding of Database and NoSql Technologies
  • Good fundamentals on Release Management & continuous Integration
  • Good Understanding and fundamentals of Identity Management - Authentication/Authorization
  • Good Infrastructure knowledge of Load balancers, VIP configuration, Linux ,Storage
  • Proven record of completing task and project on-time
  • Good verbal and written communications skills
  • Familiar with LDAP, Active Directory, and Single Sign On implementations
  • Experience around Security and Compliance will be a plus
  • Experience with Splunk will be a plus
  • Team player; Able to work/coordinate with multiple teams
  • 2+ years experience leading software engineer teams
  • 2+ years experience with enterprise class application development


If you have a passion for solving problems and automating repeated tasks for business critical Identity and Access Management applications, we are interested in you

As part of this job, your major challenges will be;

To drive smart solutions to make applications available in multi data center and spawn new applications in new datacenter on need basis in an easy and non intrusive way without impacting business

To have extra focus on security and compliance details when collaborating with teams across apple

To understand complex Identity and Access Management applications and it's impact to Apple's business and effectively drive P0/P1 investigations

To consistently and efficiently automate things to make process and system easier to manage

Education & Experience

Bachelors or Masters Degree in Computer Science, Computer Engineering or equivalent

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Technical & Operations Engineer

Apple, Inc.
Cupertino, CA

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