Tech Support Associate

RTN 2 (Raytheon IDMS)
Andover, MA 01810
Job Title: Tech Support Associate - (G02)

Job Description:

This is a second shift position which includes a 8% added pay differential.

Test Engineering provides technical expertise to numerous manufacturing and development programs within Raytheon Missiles & Defense (RMD) Our work involves electronic hardware for radar, missile and combat systems. An opportunity exists for an electrical engineer to join the RF Head Factory team responsible for high volume production testing of RF Head Microelectronic assemblies.

This position is for a Salary Grade G02 Tech Support Associate. This is a second shift position which includes a 8% added pay differential.

Primary responsibilities include supporting test and troubleshooting of RF, Microwave, Analog and Digital hardware utilized across Raytheon Technologies Radar Portfolio. This position requires close cooperation with the Operations team and other engineering disciplines including Product Design, Test Development and Manufacturing Engineering. The candidate will possess good communication skills and be able to work in a dynamic team environment. Extensive on the job training is provided.

U.S. Citizenship status is required as this position needs an active U.S. Security Clearance as of day one of employment.


Responsibilities include:
  • Interpreting test requirements and documenting test procedures
  • Analyzing data to drive issues to root cause
  • Developing and executing improvement projects to increase first pass yield
  • Engagement with Design and Test Development teams to solve issues impacting production
  • Ensuring hardware requirements are met and processes are followed
  • Assisting manufacturing operators in the testing & troubleshooting of production hardware
  • Supporting production test of Raytheon Technologies RF Heads supporting S, X and C band products
  • Support High volume robotic test cell
Required Skills:
  • At least two years test engineering or electronics troubleshooting related experience
  • Knowledge of RF Microelectronic products
  • RF, analog and/or digital test / troubleshooting skills
  • Hybrid module and/or microelectronic experience
  • U.S. Citizenship is required
Desired Skills:
  • Associates or Bachelors Degree in Electrical Engineering Technology
  • Linux systems, MATLAB and Labview
  • A continuous improvement mindset to enhance manufacturing test methods through process modernization
  • Sound understanding of statistical analysis techniques
  • Demonstrated success working in a fast paced manufacturing environment
  • Active SECRET clearance
  • Proficiency with Microsoft Word and Excel
  • Ability to travel as required
Required Education:
  • High school, secondary school or equivalent with 2 years relevant experience.
At Raytheon Missiles & Defense we innovate to create solutions and solve complex challenges across all domains: from land and sea to air, space, and cyberspace. In doing so, we embrace the talent, expertise and perspectives of our diverse workforce, each bringing their skills, ideas and dedication to the work we do. We pride ourselves on our commitment to our customers, industry partners and our teammates, making a positive impact not only to our business, but also in our communities where we live and work. Our constant innovation is made possible by a strong culture, investing in our people, and an unwavering vision thats shared by Raytheon Missiles & Defense employees across the globe a vision of one global team creating trusted, innovative solutions to make the world a safer place.

Raytheon Missiles & Defense has been recognized as a respected employer and valued corporate citizen for our employment practices, programs and community support by a number of highly-regarded organizations. The list includes: Forbes, Glassdoor, National Veterans Small Business Association, Corporate Responsibility Magazine, Environmental Protection Agency, Affinity Inc. and many more.

What We Offer:

Whether youre just starting out on your career journey or are an experienced professional, Raytheon

Missiles & Defense offers a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits Raytheon Missiles & Defense offers include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.


This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization.168515

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Tech Support Associate

RTN 2 (Raytheon IDMS)
Andover, MA 01810

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