Tech Ops Content Manager (Enterprise Business Solutions IS&T for Apple TV+ Production and Marketing Technology Operations)

Culver City, CA 90232
  • Job Code
    200237036
Summary

Summary

Posted: Apr 14, 2021

Weekly Hours: 40

Role Number:200237036

Imagine what you could do here. At Apple, innovative ideas have a way of becoming extraordinary products, servi...Summary

Summary

Posted: Apr 14, 2021

Weekly Hours: 40

Role Number:200237036

Imagine what you could do here. At Apple, innovative ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

The people here at Apple don't just build products - we craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.

The Apple TV+ IS&T team leads the technology strategy, delivery, and sustainment of IT systems used to enable Apple TV+ Studio and Production operations. We ensure technology and business strategy remain tightly aligned through multi-functional partnership, knowledge of industry trends, and familiarity with the Apple corporate systems landscape. We work closely with leadership, business partners, engineers, vendors, information security, and others to deliver a technology ecosystem that meets the demands of a high growth organization.

We are looking for a Tech Ops Content Manager to join our team. The role manages the operations of multiple content-hosting sites and systems within Production, Post Production, VFX, Marketing and Publicity. The Tech Ops Content Manager is responsible for content delivery, posting schedules and the coordination of concurrent processes as it pertains to publicity and production workflows. We work in a very fast-paced and highly demanding production environment. They are also responsible for collaborating with business partners and IS&T Sr Management to define the architecture and strategic direction of Screener, FYC, Production Dailies and content store and forward workflows. If you have a strong dedication to efficiency and customer success through the support and delivery of assets, and a passion for making the production and publicity process easier though technology this position is for you.

Key Qualifications

  • Extensive knowledge of Marketing, Publicity and Production Screeners, FYC, Dailies, store and forward content delivery technologies and workflows
  • Excellent problem solving abilities
  • Extensive experience handling high touch executive business partners
  • Solid understanding of common Production store and forward workflows and collaboration technologies (Aspera)
  • Excellent organization skills
  • Communicates effectively with personnel at all levels (staff to executive)
  • Hands-on experience leading small, medium, and large scale publicity sites
  • Effectively coordinates work and communication across disparate groups of individuals
  • Effectively manages several direct reports and vendors
  • Hands-on experience defining and documenting process flows
  • Establishes achievements and meets commitments on deadlines
  • Thrives in a multifaceted, fast-paced environment
  • Able to effectively manage and deliver on tight deadlines
  • Passion for the crafting an outstanding customer experience
  • Experience using help desk and project management software for tracking incidents, requests and projects

Description

Run medium size project to insource ATV+ Screeners

Manage the ATV+ Production Dailies vendors

PM the migration of current Dailies environment to custom Dailies platform in frameOI

Ensure efficient and secure delivery of all digital assets between multiple internal teams and vendor partners

Effectively communicate and track key deadlines between internal teams and vendor partners

Review content in both test and live environments, and facilitate testing as vital

Lead account creation and basic troubleshooting of account related issues

Interact with vendor partners to make adjustments to the marketing and publicity sites as needed

Securely track and fulfill all batch code requests during awards seasons

Coordinate the delivery of assets at the end of a project

Document and track issues using help desk software

Education & Experience

5-8 years related experience: IT Post Production, Marketing and Publicity workflows and systems

Additional Requirements

  • PMP or other project management certification a plus
  • Solid command of standard video, audio, and artwork file formats and tools


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Tech Ops Content Manager (Enterprise Business Solutions IS&T for Apple TV+ Production and Marketing Technology Operations)

Apple, Inc.
Culver City, CA 90232

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