System Administrator, Apple Design Team

Cupertino, CA 95014
  • Job Code
    200270240
Summary

Summary

Posted: Aug 17, 2021

Weekly Hours: 40

Role Number:200270240

As a System Administrator for the Apple Design Team, the candidate will need to thrive
in a high touch, fa...Summary

Summary

Posted: Aug 17, 2021

Weekly Hours: 40

Role Number:200270240

As a System Administrator for the Apple Design Team, the candidate will need to thrive
in a high touch, fast paced, and dynamic environment. This role is comprised of a
mixture of hands on user support and backend infrastructure support. The candidate
will need to be willing and able to switch between these two contexts seamlessly.
Ideally, the candidate will have a unique blend of deep technical knowledge and a
passion for personalized support. Candidate must be able to troubleshoot issues
effectively and provide creative solutions in a timely manner. They will also excel at
multitasking and have the ability to prioritize high visibility tasks accordingly. Candidate
is a self-starter and is able to arrive at solutions using their own knowledge with limited
to no resources.

Key Qualifications

  • 5+ years of Enterprise System Administrator experience (preferably in a Creative Environment)
  • Experience managing a small Windows Domain (200-500 users/systems)
  • SCCM Administration Experience
  • License Server Administration
  • IT Help Desk Experience- general IT support in a fast paced cross-platform environment
  • Deep understanding of how Windows, macOS & Linux cross communicate and their limitations.
  • General enterprise level networking and network storage knowledge
  • Desktop and Application virtualization experience (VMWare Horizon, Citrix)
  • Experience with data-centers and remote administration of systems
  • Excellent written and verbal communication skills

Description

Support requests from the team vary widely and priorities often change quickly. A day
may entail troubleshooting a macro level networking issue followed by a micro level user
application issue. In this dynamic environment, learning to prioritize is key. Our ultimate
goal is to keep everything running as seamlessly as possible and to ensure nothing
impedes the design workflow. SCCM administration requires creating and deploying
applications, OS Images, and task sequences. Candidate should be well versed in this
and how to troubleshoot issues. Domain Administration includes Active Directory
management and Group Policy management. License administration includes creating,
maintaining, and updating license servers.

Additional Requirements

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System Administrator, Apple Design Team

Apple, Inc.
Cupertino, CA 95014

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