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The Apple Media Products team is looking for a Senior Manager committed to lead our Site Reliability Engineering (SRE) Infrastructure team. This position is based in Cupertino and leads an existing organization of managers and individuals in Cupertino

Whether you're thinking Site or Service, this SRE organization has ownership of it all. We're as actively involved with the infrastructure and operating systems as with the Java code, databases and networking. Our SREs are experts on our services from the business logic down to the metal

Key Qualifications

  • Track record of building and running high-performance teams
  • Experience with distributed systems in a production operations environment
  • System configuration management experience with automation tools such as Puppet, Chef, Ansible, or Salt
  • Systems monitoring experience with tools such as Nagios, Sensu, Zabbix, graphite
  • Advanced experience with programming and/or scripting languages (Python, Perl, Java, bash, Ruby)
  • Experience with DevOps tools, processes, and culture
  • Demonstrated ability to deliver solutions that are easily maintainable, understandable, and diagnosable
  • Able to write clear and consumable documentation
  • Strong communication skills and ability to work effectively across multiple business and technical teams
  • Demonstrated ability to deliver results on time with high quality
  • Extensive experience leading customer facing systems in a high uptime 24-7 environment
  • Expertise analyzing complex application, database, network, and OS issues across a distributed large scale customer facing system
  • Passionate about leading a global 24-7 engineering organization
  • A depth and breadth of experience with server side Java development, Oracle and Cassandra
  • Demonstrated commitment to actively monitoring quality of service using tooling like Splunk
  • A consistent track record of automation
  • Lifelong learner who furthers diversity of thought in their approach to management


As the Senior Manager you will shape the future of the Apple Media Products SRE team by being both a product centric and engineering minded leader. You will be responsible for the quality of the customer experience in production and in the ideation, design, and development of what's to come. You will have a proven ability to solve problems whether they require a rapid response or a long term strategy. You will know when to make a critical decision or gain cross functional consensus

Responsibilities will include:

Building software and systems to manage infrastructure and applications through automation
Deployment, support and monitoring of existing and new services, platforms, and application stacks
Measurement and optimization of system performance
Capacity planning and management
Explore and evaluate new technologies and solutions to push our capabilities forward and solve tomorrow's problems not just today's

Education & Experience

BS in Computer Science or equivalent experience

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SRE Manager

Apple, Inc.
Cupertino, CA

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