Sr. Manager Customer Engagements, Requirements and Capabilities - Remote

RTN 2 (Raytheon IDMS)
Work Remotely
Whats YOUR Mission?

Here at Raytheon Technologies, we work together as one global team creating trusted, innovative solutions to make the world a safer place. Our innovation spans all domains: from land and sea to air, space and cyberspace. Were inspired by a noble mission thats shared by employees around the globe and an inclusive culture that empowers employees and celebrates their contributions.

Requirements & Capabilities Group

Requirements & Capabilities for Raytheon Missiles & Defense, is a business of Raytheon Technologies. The organization captures new business opportunities, both in the U.S. and internationally, for air and missile defense systems, precision weapons, radars, command and control systems and advanced defense technologies.


Job Description
Raytheon Missile Defense (RMD has an exciting opportunity for a Senior Manager to join our Requirements and Capabilities (R&C) organization.
The individual in this role will be responsible for supporting R&C Customer Operations and Excellence by overseeing customer engagements and events including supervision of four customer engagement leads. Execution of R&C Operations action plans requiring coordination across multiple RMD Mission Areas, RTX businesses and functions as well as International and Federal Government Relations. Working with the appropriate teams will assist in establishing customer engagement plans for the RMD President, R&C VP and leadership team along with coordinating the supporting planning teams, preparation and distribution of white papers in support of these key engagements. This person will serve as the key point of contact for customer engagement activities at the RMD level, including Customer Visits, Domestic and International Trips for the LT, as well as site tours for customers, suppliers, congressional and internal visits. In addition, in partnership with communications, the individual will provide oversight for execution of key RMD Trade Shows. ERPM Pipeline data will be analyzed to make recommendations to the RMD LT on engagement priorities and R&C sponsorship budget.

This position requires the ability to obtain a U.S. Security Clearance. Except in rare circumstances, only U.S. citizens are eligible for a security clearance.


Required Skills:
  • 12+ years experience working in relevant industry with experience
  • Experience with one or more of the follow disciplines: Business Development, Contracts, Sales Operations, Supply Chain, Operations, IT and/or Project Management
  • Professional presence with ability to work effectively with executive level stake holders
  • Experience analyzing metrics to drive business/program improvement
  • US Citizenship required
  • Ability to obtain a U.S. Secret Security Clearance within 1 year of start with Raytheon Technologies
  • Bachelors Degree
Desired Skills:
  • Proven ability to develop effective internal and external relationships through personal influence proactive, responsive, consistent and persistent
  • High energy, self-starting team player who achieves goals and drives continuous improvement
  • Competence in computer skills to develop professional work products: Microsoft Suite, MS Sharepoint (Rshare), Microsoft Dynamics (ERPM)
  • Excellent coordination through written, verbal and presentation skills
  • Solid project management skills with the ability to prioritize and meet deadlines and commitments
  • Business acumen, strong analytical skills and sound judgment, with the ability to influence team behaviors to achieve results.
  • Flexibility to adapt and lead teams through the change to meet deadlines
  • Knowledge of RMD and Enterprise products / capabilities
  • Ability to build and maintain trusting relationships at all levels of the Organization both internally and externally.
  • Demonstrated leadership and management skills
  • Six Sigma (GB or BB) and or Lean qualifications.
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Sr. Manager Customer Engagements, Requirements and Capabilities - Remote

RTN 2 (Raytheon IDMS)

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