Software Tools Administrator

Costa Mesa, California
  • Job Type
  • Job Status
    Full Time

QSC seeks an experienced and self-motivated DevOps Tools Administrator to join our R&D department developing cutting-edge audio/video products. The DevOps Tools Admin will be responsible for optimal configuration, usage and support of software tools used by our technical teams. Focus will be overseeing a suite of Atlassian products (JIRA, Confluence and BitBucket) but you will also perform administration of tools leveraged by the software development and SQA teams to build, test and release products for QSC.

This position is based in Costa Mesa, California.

* Manage our JIRA, Confluence and BitBucket environments- includes creating and managing workflows, JIRA schemes, permissions, users/licensing, project/board creation, etc.
* Ensure reliability, uptime and effective backup of software tools
* Provide training to new users of JIRA, Confluence and other tools to leverage best practices
* Manage software vendors, including procurement, licensing and support
* Install, test and configure 3rd-party add-ons for our software tools
* Assist with automated software build and test infrastructure
* Perform other duties as assigned

* B.S. in Computer Science, Engineering, related field or equivalent work experience
* Minimum 3 years of work experience as a DevOps Tools Administrator or Systems Administrator
* 2+ years experience administering Atlassian JIRA, Confluence and BitBucket
* Experience training staff on use of software tools
* Intermediate scripting skills in Python, Ruby or Linux shell scripts
* Experience with Jenkins or other CI tools is a plus
* Strong customer service orientation
* Passionate, persistent, creative - you find solutions to difficult problems and clever ways to work around them when necessary
* Must be self-motivated in order to achieve assigned objectives with minimal supervision
* Excellent written and verbal communication skills in English


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Software Tools Administrator

Costa Mesa, California

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