Software Lab Services Technical Lead

Hillsboro, OR 97123
  • Job Code
Job Description

Come join an industry leading Ethernet Products team. You will be part of a global organization, working closely with software teams in United States, Poland and India. Your work will support the goal of driving the next-gen Intel networking architecture for Cloud and 5G, allowing you to personally shape the future of connectivity technologies.

In this role, you will be responsible for leadership of technical lab team and definition of pre-production HW and SW requirements and Best Known Methods for Development and Validation testing of lab equipment within networking SW org. Responsible for ordering, tracking, overseeing inventory management and system deployment. Creation and scheduling of pre-production workflow for the lab technical team. On a regular basis, you will be responsible for:

  • Working with team members to complete technical projects
  • Determining trouble ticket root cause and providing issue resolutions
  • Use of new technology, products, and tools
  • Performing lab equipment moves, server installations and cabling
  • Providing lab support services including management of on hand inventory, assistance with logistics of shipping/receiving and other general customer service
  • Following Best Known Configurations, build and debug new HW
  • Working with asset management to determine if equipment should be reused or e-wasted/recycled
  • Prioritizing, planning and scheduling workload to meet deadlines established by management to ensure the completion of multiple related tasks


Candidates must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Requirements listed below would be obtained through a combination of Industry job relevant experience, internship experiences and or schoolwork/classes/research


  • High School Diploma

Minimum Qualifications:

  • 10+ years of experience technical troubleshooting, system repair, network and lab environments or equivalent
  • 5+ years in technical leadership or equivalent

Preferred Qualifications:

  • Bachelors degree in Computer Science, Computer Engineer or Electrical Engineering.
  • Experience with EEPROM/NVM programming ability Inventory management a plus
  • Excellent documentation skills Intel work experience a plus

Inside this Business Group

The Data Center Group (DCG) is at the heart of Intels transformation from a PC company to a company that runs the cloud and billions of smart, connected computing devices. The data center is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologiesspanning software, processors, storage, I/O, and networking solutionsthat fuel cloud, communications, enterprise, and government data centers around the world.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

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Software Lab Services Technical Lead

Hillsboro, OR 97123

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