Senior Technical Program Manager, Culver City Campus Technology

Culver City, CA 90232
  • Job Code
    200268693
Summary

Summary

Posted: Aug 13, 2021

Role Number:200268693

Imagine what you could do here! At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences...Summary

Summary

Posted: Aug 13, 2021

Role Number:200268693

Imagine what you could do here! At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

This role is responsible for delivering support of computing technology, corporate business applications and collaboration services in order to maximize productivity. A liaison who brokers solution conversations from various organizations locally to the enterprise solutions teams.

Key Qualifications

  • Superb written and verbal communication skills with all levels of an organization
  • Expert knowledge in Mac, MacOS, iOS
  • Excellent Keynote creation and presentation skills
  • Ability to transform stakeholder requirements into user requirements
  • Process creation and implementing process controls for best practices
  • Relationship management at all levels of multiple organizations
  • Superb problem solving skills with a can-do attitude
  • 8+ years of experience in technical support and consulting communications (preferred but not required)
  • 2+ years of people management (preferred but not required)

Description

We are looking for a senior technical program manager who provides technical leadership at our large and fast growing site in Culver City. They will engage with additional regional sites and campuses to ensure the quality of tools and information is relevant and timely for that site. They will own the relationship management of the Culver City campus and represent organizational leaders on behalf of the Information Systems and Technology team. This person is the point of contact, liaison, and champion offering services of consulting as well as driving site adoption of tools and processes. This person will partner with executive leadership in multiple organizations and invest in their success. They will lead projects of global and organizational programs with local leaders for the success of the users and the program. They will work to understand multiple lines of businesses needs and partnering with them to help achieve their future goals. They will need a heightened focus on growing organizations with a deep understanding of organizational lifecycles. It will be helpful to have an understanding of local communication norms and alignment to communications teams in order to bring thoughtfulness of user-centric channels for all teams.

Education & Experience

Bachelors degree in Technology or Communications or related field

Additional Requirements

  • Consulting and execution of campaigns to engage the business will be a routine goal of this role. This role is an advocate for the end user and facilitates a feedback loop between end users and project management teams. They will participate in tool assessments and represent the local user base.
  • AV video equipment technology knowledge would be beneficial, we can train in this area but will be a needed skill to support our local technical teams. Technical support and production industry experience helpful.
  • Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
  • We at Apple we are committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Learn more.


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Senior Technical Program Manager, Culver City Campus Technology

Apple, Inc.
Culver City, CA 90232

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