Summary

Posted: Sep 17, 2019

Weekly Hours: 40

Role Number: 200101125

Apps are changing the world, enriching people's lives, and enabling developers to innovate like never before. As a result, the App Store has grown into an exciting and vibrant ecosystem for millions of developers and more than a billion users. Would you like to be part of something different?

The Worldwide Developer Relations team is looking for a Senior Quality lead who, like us, is passionate about developers, the App Store, and the user experience. The position requires a self-motivated individual with a solid understanding of quality management, Six Sigma & Lean, and statistical principles. We are looking for individuals who can thrive in a dynamic workplace where both individual drive and team collaboration are the keys to success.

Are you passionate about developing strategies, analyzing data, reporting, and presenting results? Are you an experienced leader with extraordinary analytical skills? As a member of the App Review Quality team, you will handle and participate in process improvement initiatives. You will become part of a team that is developing excellence, creativity and innovation

Key Qualifications

• We need a Quality ambassador who is a standout colleague, who can influence others and evangelize our work
• Possess extraordinary presentation skills and have successfully presented to organizational leaders
• Familiar with quality fundamentals, such as Six Sigma or statistical process control methods
• You have a good understanding of various qualitative and quantitative research techniques such as design of experiments, usability testing, surveys, and usage data analysis
• Excellent verbal and written skills ability to communicate complex problems
• You're skilled in project management and have led Agile projects
• Expert knowledge in Excel, Numbers, Pages, Keynote, JMP
• Familiarity with Splunk, Tableau and machine learning principles

Our team is made up of committed problem solvers who always keep the developer and customer experience in mind.
- You will perform statistical analyses to identify improvement opportunities
- Develop and execute quality initiatives to address opportunities
- Assist in tactical planning initiatives
- Help provide regular quality updates to the organization
- Participate and ensure successful change management initiatives

Education & Experience

BS in Industrial Engineering, Business Administration, Information Management, or User Experience/Human Computer Interaction, or equivalent experience

Additional Requirements

• - Ability to work all scheduled hours on-site
• - For this position, Apple will sponsor applicants for relocation
• - For this position, Apple will not sponsor applicants for work visas