Senior Program Manager, Fraud and Subscriptions - Media Services Program Management

Seattle, WA 98104
  • Job Code
    200208710
  • Jobs Rated
    59th
Summary

Summary

Posted: Aug 26, 2021

Role Number:200208710

The Apple Media Products Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and ...Summary

Summary

Posted: Aug 26, 2021

Role Number:200208710

The Apple Media Products Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple's high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries.

Apple Media Products Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple's unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here.

Key Qualifications

  • Experienced consumer focused product and program manager with solid ability to build and manage some of the best Subscription products, features and experiences for our end users globally
  • 7+ years of engineering program/product management experience in shipping consumer software products, services and customer support globally
  • Experience in Financial Fraud and Subscriptions Misuse is a plus
  • Key strength in defining long-term product visions and goal in partnership with cross functional teams, aligned with product area goals. Execute on multi-year business roadmap, product strategies and new business cases
  • Expertise in collaboratively working with cross functional teams, facilitate discussions with engineering for design and development and provide decision making framework
  • Enjoy building end to end features, from front end user experience to back end systems integration including analytics
  • Ability to provide critical product and feature recommendations, based on analysis, experience, and judgement. Communicate findings, risks and mitigation plan to leadership and influence the organization to act on those findings
  • Effectively manage through ambiguity to work out actionable solutions with cross functional teams
  • Exceptional written, verbal communication and presentation skills. Demonstrate extraordinary attention to detail
  • Track record of operating autonomously and being self driven with a strong and focused drive for excellence

Description

The Engineering Program Manager will focus on launching platform features and capabilities to enable our growing services business. We're seeking a results focused, problem solver with very effective communications who will work on high impact programs to deliver value to our customers and developers. You will need to have hands on experience working with engineers as you explore and deploy new technologies and collaborate on new initiatives. You will be responsible in successfully charting the course of many new products from ideation, through design, development and launch. The features and capabilities you build are essential to supporting and enhancing new customer experiences across all services. You will have an opportunity to work on features for new hardware devices, deploy at planet scale, and showcase your work in WWDC. With a strong technical background, you will drive technical discussions with internal and external partners to implement the right solutions across different platforms in the domains of financial fraud, commerce optimization, customer support, to name a few. The role requires a combination of program management, strong engineering background, and ability to build reciprocal relationships across various teams within Apple Media Products and other Apple organizations.

Education & Experience

BS/BA Degree and/or MBA preferred

Additional Requirements

Jobs Rated Reports for Computer Programmer

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Senior Program Manager, Fraud and Subscriptions - Media Services Program Management

Apple, Inc.
Seattle, WA 98104

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Computer Programmer
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