Senior Platform Product Manager

Cupertino, CA 95014
  • Job Code
    200215855
Summary

Summary

Posted: Jan 21, 2021

Weekly Hours: 40

Role Number:200215855

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized enti...Summary

Summary

Posted: Jan 21, 2021

Weekly Hours: 40

Role Number:200215855

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

As the Senior Platform Product Manager, WW B2B eCommerce Platform within the WW Sales Digital Channel organization, you will drive and work with Apple worldwide and regional business teams to help shape Channel eCommerce platform and help create best on class digital customer experience solutions. You will be a pivotal member of the team and have the opportunity to guide a cross-functional team through the entire strategic and tactical product lifecycle, from ideation and roadmap to development, refinement, ongoing optimization, and growth. You will be responsible for making business decisions and helping build product strategies that solve customer needs and drive revenue.

Key Qualifications

  • At least 6 years of previous program and product management experience working with integrated eCommerce B2B/B2C projects
  • Proven ability in writing comprehensive Business Requirements Documents
  • Ability to drive and facilitate Brainstorming sessions to gather requirements
  • Broad experience with eCommerce platform required; experience with SaaS eCommerce platforms is desired
  • Experience with Content and Catalog Management solutions highly desired
  • Experience with Onmi-Channel Order Management and integration with key enterprise systems is desired
  • Good understanding of the technical aspects of online applications and eCommerce technology
  • Exemplary interpersonal, communication (technical and business styles) and documentation skills required

Description

The desired Senior Platform Product Manager with in the WW Sales Digital Channel organization will have a wide breadth of knowledge in various online and eCommerce platform technologies, understand various eCommerce models, focus on best in class customer experience, understand end to end integration with Order Management processes and enterprise systems. In addition, the desired candidate should have extensive experience in product management methodologies including product planning and product life cycle management. This includes gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering to deliver best in class products and eCommerce solutions to Apple business customers that support Apple's overall strategy and goals.

KEY RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO:
Engaging with internal business partners on regular basis on business requirements

Collaborating with cross functional team to solve customer needs

Specifying and prioritizing product requirements, feature sets, and key positioning and messaging elements

Curating, communicating, and managing a long-term product roadmap

Analyzing external and internal data to identify gaps and opportunities

Defining KPIs and setting targets that move the team toward success

Conducting relevant research studies to shape product vision and drive product direction

Understanding customer data from sales transactions and click throughs

Education & Experience

Bachelors degree required, MBA is desired

Additional Requirements

  • Proficient knowledge of the systems implementation and development life cycles
  • Proficient in business process flow diagramming
  • Ability to perform robust business process analysis and recommend solution. Literacy with MS Word, MS Excel, and basic project planning tools.


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Senior Platform Product Manager

Apple, Inc.
Cupertino, CA 95014

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