16 days old

Senior Internal Performance Improvement Consultant

Shepherd Center
Atlanta, Georgia
  • Job Type
  • Job Status
    Full Time

Shepherd Center, located in Atlanta, Georgia, is a private, not-for-profit hospital specializing in medical treatment, research and rehabilitation for people with spinal cord injury, brain injury, multiple sclerosis, spine and chronic pain, and other neuromuscular conditions.  Founded in 1975, Shepherd Center is ranked by U.S. News & World Report among the top 10 rehabilitation hospitals in the nation.  In its more than four decades, Shepherd Center has grown from a six-bed rehabilitation unit to a world-renowned, 152-bed hospital that treats more than 900 inpatients, 575 day program patients and more than 7,100 outpatients each year. 



•           Reports to the Director of Quality/Outcomes within the Quality department

•           Leads process and system improvements throughout Shepherd Center, including the inpatient and outpatient settings

•           Applies process improvement tools, including but not limited to Lean and Six Sigma, to best fit the given need of a specific problem or project

•           Facilitate Workgroup teams on techniques, processes and methodologies to identify and solve root causes related to key process and patient outcomes

•           Leads strategic initiatives tied to organizational goals and provides direction as strategies are developed

•           Supports data preparation for and execution of hospital wide accreditation surveys and external body requirements

•           Designs new process maps based upon data analysis and direct observations of current processes to create clinical and operational recommendations to achieve established goals

•           Has experience with change management on an organization and individual level

•           Must have a positive can-do attitude, enjoy performing JIT training as well as working with the front line care givers to design safe and efficient care delivery.

•           Must be comfortable and be skilled in facilitation of change to drive high reliability.

•           Needs to be able to validate, analyze, understand and explain complex data sets to a range of audiences from front line staff to senior management/executives.

•           Will work both independently and collaboratively.



•           Bachelor’s degree (Health Systems/Industrial Engineering preferred)

•           3-5 years process improvement experience (Lean Six Sigma Black Belt preferred)

•           Healthcare industry experience preferred but not required

•           Excellent written and oral communication skills

•           Proficiency in Microsoft Excel, Microsoft Visio, statistical analysis tools


We are a high-performing organization that offers rewarding careers, as well as competitive compensation and benefits, a diverse workplace culture, enlightened leadership and professional growth opportunities.


For more information and to apply online, visit Shepherd.org/employment




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Senior Internal Performance Improvement Consultant

Shepherd Center
Atlanta, Georgia

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Senior Internal Performance Improvement Consultant

Shepherd Center
Atlanta, Georgia

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