Senior Hardware Engineer Platform Lead

Austin, TX 78701
  • Job Code
Job Description

The Data Center Platform Applications Engineering (DCPAE) within the Data Platforms Group (DPG) organization is seeking an experienced passionate dynamic and well-rounded individual to be part of the sustaining leadership team responsible for supporting Intel Xeon Server and Workstation products in production. In the Senior Hardware Engineer Platform Lead role, you will support customer issues and work directly with critical issue response and ingredient IP teams to deliver complex technology solutions to our customers for quality security and functional correctness. You'll drive multiple externally and internally found issues simultaneously and work with key stakeholders to identify and implement workarounds and mitigations. You'll assess risk, identify issues and work cross-organizationally to resolve problems.

Expertise in summarizing complex information into clear directions that get delivered through internal and external communications channels is important. You will be interacting with technical leads, manufacturing, quality, validation, architecture and other engineering teams. You will also work closely with customers (ie OEMs, ODMs, CSPs, and IBVs) to help resolve and document issues.

Responsibilities may include:

  • Utilizing engineering judgment and discretion to help develop new workarounds and mitigations.

  • Influencing business unit and cross-organizational stakeholders to drive alignment on solutions to dynamically mitigate complex problems and implement countermeasures to prevent future problems.

  • Leading taskforces and technical reviews of multiple issue response team solution designs and execution plans to assess technical correctness, validation coverage and technical readiness for integration.

  • Provide regular updates to executive leadership.

  • Provide documentation support as needed.

  • Represent customer needs to internal teams to drive requirements for quality and functionality.

The Ideal candidate will have the following skills:

  • Experience working with customers and experience creating collateral and training is highly desirable.

  • Work independently, multitask effectively, and exhibit strong influencing skills and customer orientation.

  • Proven experience to ramp quickly on new and complex products in a dynamic environment is critical.

  • Demonstrated experience to listen, understand, and respond professionally to customer questions.

  • Very strong communication skills.

  • Proven strong structured technical problem-solving skills.

  • Excellent written and oral presentation skills

  • Willing to work across multiple organizations and geographies.

This position is not eligible for Intel sponsorship.



Candidates must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Requirements listed below would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research.

Minimum Education Requirement:

Bachelor of Science degree in Electrical Engineer, Computer Science, Computer Engineer, or related field

Minimum Qualifications:

5+ years of experience in  one or more of the following:

  • hardware design

  • firmware development

  • platform validation tools

  • technical platform management.

3+ years of experience with comprehension of processor microarchitecture.

Preferred Qualifications:

  • Master of Science degree in Electrical Engineering, Computer Science, Computer Engineering, or related field

  • MBA

  • Experience working with Intel architecture-based server platforms

Inside this Business Group

The Data Platforms Engineering and Architecture (DPEA) Group invents, designs & builds the world's most critical computing platforms which fuel Intel's most important business and solve the world's most fundamental problems. DPEA enables that data center which is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologiesspanning software, processors, storage, I/O, and networking solutionsthat fuel cloud, communications, enterprise, and government data centers around the world.

Other Locations

US, Arizona, Phoenix;US, California, Folsom;US, California, Santa Clara;US, Oregon, Hillsboro

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

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Senior Hardware Engineer Platform Lead

Austin, TX 78701

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