Section Manager, Training and Technical Manuals

RTN 2 (Raytheon IDMS)
Tewksbury, MA 01876
The Whole Life Engineering Directorate (WLED) is made up of several disciplines whose main objective is to influence hardware and systems early in their life cycle to assure effective operation, reliability, maintainability and economical ownership by the customer and end user.

The WLED Section Manager, Training and Technical Manuals will be responsible for leading a diverse and globally located team responsible for:
  • Documentation development will include Operations, Maintenance, Depot Procedures and System Administration guides.
  • The development of Training materials and the conduct of classroom based instruction for Raytheons portfolio of systems. Training will include Operations, Maintenance, Depot Procedures and System Administration.
  • Ensuring the oversight and leadership of sub-contractor developers external to Raytheon and within other Raytheon Business units in the development of technical documentation and training content.
  • Responsible for best practices and oversight of development and conduct of operations and maintenance training across a range of delivery mechanisms, to include classroom training, hands-on practical exercises, on-the-Job training, computer-based and computer-assisted instructions, virtual and constructive simulations, and collective field exercises.
  • Deploying remote collaboration technologies in the support of SME collaboration with remote Raytheon Systems and personnel.
  • Leading real-time performance support solutions for systems operations and maintenance personnel, to include assistance and responding to Customer technical questions, and participating with other engineering disciplines to ensure successful operation of our products.
  • Ensuring best practices, lessons learned and emerging methodologies, such as AGILE framework, are implemented throughout his/her organization.

In this role youre also responsible for the following:
  • Employee development and performance assessment
  • Budgeting, manpower planning
  • Cost proposal and Estimate at Completion (EAC) development and review
  • Ensuring the team is adequately trained in Integrated Product Team / Cross Product Team Leadership, Earned Value Management System (EVMS), Integrated Product Development System (IPDS) and program execution to ensure consistency in program reporting and leverage best practices across programs.

Additional responsibilities include:
  • Coaching and career development including performance development summaries, merit increases, promotions and performance improvement plans
  • Oversight of personnel issue resolution
  • Tool and process development
  • Coordination of section meetings, proposal development activities, and engagement with business partners and program leadership to ensure timely execution of program requirements
  • Compliance with Raytheon Technologies policy and procedures

This position requires the eligibility to obtain a DoD Secret Security Clearance. Except in rare circumstances, only US Citizens are eligible for a security clearance.

Required Skills:
  • 8+ years experience executing engineering disciplines
  • At a Grade G10, 6+ years of experience in the aforementioned areas along with a relevant Master's Degree may be considered for this job.
  • Leadership experience
  • Experience with budget management
  • Experience developing or deploying technical manuals or training content
  • US Citizenship is required

Desired Skills:
  • EVMS certified
  • Ability to develop briefings and present to medium to large scale audiences at all levels of business leadership
  • Experience developing and executing contract deliverables
  • Experience in Basis of Estimating (BOE) and proposal BOE development
  • R6S specialist certification
  • Knowledge of AGILE Development and implementation of Sprints
  • Experience improving operational user practices in support of Training and Technical Manual development
  • Ability to interpret Contract Documentation and Mil-STDs to develop budgetary estimates, program execution plans\\schedules and Risk \\ Opportunity
  • Experience with sustainment of major end items including integrated logistics support (ILS) elements such as maintenance support planning to determine skills, manpower, tools, and test equipment.
  • Performed as a Cost Account Manager
  • Systems engineering experience including SME working knowledge in support of Technical Manual development and Training curriculum.
  • BOE Developer certification

Required Education:
BS in a STEM discipline or a BA in Mathematics, Computer Science or Physics

This job is posted internally as: Manager II Engineering

Here at Raytheon Technologies, we innovate to create solutions and solve complex challenges across all domains: from land and sea to air, space, and cyberspace. In doing so, we embrace the talent, expertise and perspectives of our diverse workforce, each bringing their skills, ideas and dedication to the work we do. We pride ourselves on our commitment to our customers, industry partners and our teammates, making a positive impact not only to our business, but also in our communities where we live and work. Our constant innovation is made possible by a strong culture, investing in our people, and an unwavering vision thats shared by our employees across the globe a vision of one global team creating trusted, innovative solutions to make the world a safer place.

What We Offer: Whether youre just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits on offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.


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Section Manager, Training and Technical Manuals

RTN 2 (Raytheon IDMS)
Tewksbury, MA 01876

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