SAP SD Functional Analyst

Cupertino, CA 95014
  • Job Code
    200262451
Summary

Summary

Posted: Jul 7, 2021

Weekly Hours: 40

Role Number:200262451

Imagine what you could do here. At Apple, innovative ideas have a way of becoming extraordinary products, servic...Summary

Summary

Posted: Jul 7, 2021

Weekly Hours: 40

Role Number:200262451

Imagine what you could do here. At Apple, innovative ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

The people here at Apple don't just build products - we craft the kind of wonder that's revolutionized entire industries! It's the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

The SAP SD Functional Analyst is a position within the corporate Information Systems and Technology (IS&T). SAP Team and is key to our SAP Customer Engagement application space. You will have strong Retail Store operations process and order fulfillment experience, coupled with the ability to design scalable solutions to meet the needs of Apple Online/Retail systems landscape.

You will work closely with functional and technical teams across regions, as well as external partners to build solutions that seamlessly integrate SAP SD focusing on customer supply using the various Apple strategies including retail stores. Much of this interaction will be with regional and global teams in other locations and other time zones, so superb communication and collaboration skills are key.

Key Qualifications

  • Understanding of Customer fulfillment business process knowledge with focus on retail fulfillment, order maintenance and project management.
  • Strong knowledge of Retail stores fulfillment and inventory operations.
  • Experience working in a highly multi-functional, integrated environment with multiple technical teams.
  • Ability to take care of ambiguity and drive decision making discussion.
  • Ability to collaborate with other teams in order to resolve conflicts in a timely manner.
  • Demonstrated analytical and problem solving skills.
  • Ability to complete multiple tasks under pressure without direct supervision.
  • Excellent verbal and written communication skills across all levels of the organization.

Description

Supporting the business during requirements gathering to understand the needs of the project.
Performing functional gap analysis and ensuring project scope is clearly defined.
Helping define project plans, deliverables, dependencies and risks.
Producing functional specifications and co-ordinating with technical teams on the development.
Developing presentations to document the solution for design reviews and business playbacks.
Supporting technical teams in designing and executing performance tests.
Issue tracking and driving problem resolution across multiple multi-functional teams.
Ensuring adequate test cycles are defined and executed to support a smooth production launch.
Status reporting within the team and upwards to management groups throughout the project lifecycle.
Co-ordinating cutover and implementation activities across multiple teams, both business and technical.
Tracking issues and managing scope of changes during warranty support to ensure a successful handover to the production support team.

Education & Experience

BS Degree

Additional Requirements

  • Retail store operations and customer fulfillment are a plus.


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SAP SD Functional Analyst

Apple, Inc.
Cupertino, CA 95014

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