Sales Onboarding Program Manager

Boston, MA 02109 Work Remotely

Job Description

LogMeIn is committed to a culture of learning and development. With that in mind, the Sales Onboarding Program Manager will focus on the management and evolution of our new sales employee onboarding program.

The role joins the Training and Development team, reporting to the Manager of Training and Development, and will focus on managing all administrative and logistical tasks, verify that trainees are ready for customer facing conversations, and own the general end-to-end ownership of a world class sales onboarding experience.

Like our products, we want someone who can innovate, collaborate, and is committed to achievement at the highest levels. The right candidate will be someone who can balance the needs of our fast paced, goals driven sales organization with a thoughtful, thorough, and well-designed enablement approach.

Responsibilities:

  • Manage, evolve, and facilitate LogMeIns sales new hire training program. Utilize adult learning principles and cutting-edge best practices to drive program effectiveness and adoption. Ensure trainees receive a world class introduction to LogMeIn
  • Continuously improve the new employee onboarding program with a focus on assessing reps readiness for sales excellence. Implement metrics and KPIs to ensure new hire performance thresholds are tracked and achieved
  • Liaison with HR/recruiting on hiring cycles and employee onboarding
  • Partner with key stakeholders within and beyond the Sales Department, including: Sales Leadership, Marketing, Project Management, and HR. Drive alignment and support for cross functional goals and objectives with key stakeholders from each function
  • Manage new employee training communications and logistics. Ensure a seamless and world-class experience that solidifies our new employees decision to work at LogMeIn
  • Create, implement, manage the new sales employee certification program to ensure trainees are at required performance levels to be successful in their roles and prepared for customer interactions. Collect, analyze, and interpret data to make informed recommendations on the direction of certifications/assessments
  • Research and utilize a variety of modalities (ILT, VILT, eLearning) to enhance engagement and experience to drive trainee outcomes
  • Be the face of LogMeIns global sales onboarding. This role supports a global audience, Americas, EMEA, and APAC. Build relationships, create a sense of community and cohesion. Challenge and hold trainees accountable for meeting training goals. Orchestrate fun, networking and team-building events. Create a program that energizes and engages our new sales hires

Requirements:

  • Bachelors or advanced degree
  • 3+ years of related experience in successful delivery and ownership of sales training and/or sales experience
  • Proven success in creating, developing, and delivering Sales virtual and in person training programs to both individual contributors and Sales leaders preferably in a SaaS environment
  • Events or hospitality experience a plus
  • Exceptional communication, presentation, and facilitation skills
  • Experience and proven success working at a global level
  • Dynamic, outgoing, warm, and welcoming, with high emotional intelligence. Meticulous attention to detail
  • Strong business acumen to establish credibility and build rapport within Sales and other stakeholders throughout the business
  • Strong analytical skills, including gathering, assessing, and presenting data in meaningful and persuasive formats
  • Must be proficient with MS Office applications, specifically PowerPoint, Word, and Excel
  • Familiarity with eLearning authoring tools such as Articulate360, Learning Managements Systems, and Salesforce a plus
  • Ability to teach and coach in a clear, concise manner. As well,
  • Strong project management skills. Demonstrated experience managing complex projects and/or programs
  • Motivated self-starter with a high-energy level
  • Proven ability to work independently and in a team environment

Ability to travel, as needed, to training locations (Dublin, Boston, Lindon) (25% Travel)

Location: Preferred location based in Boston, Dublin, Lindon, UT.


At LogMeIn, Inc., we build category-defining products that unlock the potential of the modern workforce, makingit possible for millions of people and businesses around the globe dotheirbest work, whenever, however, andmost importantly,wherever.Were a pioneer in remote work technology and a driving force behind todays work-from-anywhere movement, and have become one of the worlds largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.2 billion in annual revenue and more than 2 million customers worldwide who use our software as an essential part of their daily lives.Were headquartered in Boston, Massachusetts with additional locations in North America, South America, Europe, Asia and Australia.

Categories

Industry

  • Telecommunications

For bold and creative individuals, LogMeIn provides limitless growth opportunities. We hire extraordinary talent who continually seek opportunities to tackle challenges. We pride ourselves on an inclusive culture and collaborative spirit. Speaking up and listening to others is not just encouraged here, but expected.

We thrive together and champion each other’s successes, providing our employees with rich experiences to help them develop resiliency and skills; positioning them to grow into future roles either inside or outside LogMeIn.

If you are interested in bringing your curiosity and courage to challenge the status quo, start your journey by applying below.

A position at LogMeIn will reward you with the opportunity to grow, innovate, have fun and do the best work of your career.

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Sales Onboarding Program Manager

LogMeIn
Boston, MA 02109

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