Replenishment Spares Order (RSO) Manager

RTN 2 (Raytheon IDMS)
Andover, MA 01810
At Raytheon Missiles & Defense, by combining our vast resources and investments, we are able to dedicate ourselves to solving mission-level vs. product-level customer challenges together we can anticipate more, move faster and make a bigger impact on the big picture.

Job Summary:

Raytheon Missiles and Defense is seeking a Replenishment Spares Order (RSO) Manager located in Andover, Massachusetts. This position will support a portfolio of Royal Saudi Arabian Air Defense Forces (RSADF) programs within the Land Warfare & Air Defense (LW&AD) Mission Area directly interfacing with support functions and program leadership in support of facilitating contractual RSO requirements.

The primary role of this position is to lead and manage the overall execution of Replenishment Spares Orders (RSOs) for the KSA HPLSS and DMR programs through warranty expiration. This includes, but not limited to, working with Supply Chain, Repair & Return, Mission Integration, Logistics, Engineering, EXIM, Quality and Administrative support functions to ensure the timely execution of RSOs, RnR (Repair and Return), and warranty claims from cradle to grave while mitigating any potential late delivery penalties in accordance with contractual terms and conditions. The position will also serve as the Control Account Manager (CAM) for the DMR and HPLSS Supply CLINs for RSOs, Warranty and Transportation EACs, to include providing inputs and recommendations to program Risk & Opportunity Boards

Responsibilities to Anticipate:
  • Ensure Negotiation Packages, Inspection Checklists and Certificates of Acceptance documentation are accurate and complete for submission to the Saudi Arabian Representative (SAR)
  • Drive RSO, RnR and warranty claims cadence, establish team priorities, escalate issues, implement process improvements utilizing Six Sigma Tools and communicate status to the Saudi Program Management Office
  • Coordinate with CONUS and OCONUS team members to identify and expedite critical spares RSO, RnR and warranty claims in support of meeting customer sustainment needs and inventory levels
  • Provide RSO, RnR and warranty claims status to weekly Program Summary Meetings, Monthly internal PMRs, Quarterly EACs, IPDS Gate Functions and Quarterly Due Out Reports.
  • Provide expertise in identifying problems and issues, to reach resolution with little supervisor oversight
  • Proactively identify ways to enable greater productivity and efficiency in role
  • Be culturally adept when interacting with international customers, including a proficiency working with international teammates and colleagues located across the world
  • Be sensitive to working across multiple time zones given the global footprint of LW&AD programs

Qualifications You Must Have:
  • Bachelors degree (Engineering, Business Administration, or related field)
  • 8 years of experience in Program Management, Project Management, Subcontracts, Contracts, Engineering, Manufacturing, Finance, Procurement, Supply Chain and/or Supplier Management
  • Experience working in cross-functional or Integrated Product Teams
  • Management and leadership experience
  • Experience with Earned Value Management Systems and/or IPDS Processes
  • Risk and Opportunity Management or Cost Account Manager experience
  • Microsoft Office Suite tools (such as MS Word, Power Point, Excel, OneNote)
  • The ability to obtain and maintain a US security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance

Qualifications We Value:
  • Advanced degree
  • Program Management Certified Level 6 or Equivalent
  • IPT Leadership
  • Subcontract Management understanding (including FAR/DFAR)
  • Experience developing and managing requirements and deliverables from task statements and/or Statements of Work (SOW)
  • Experience with Estimate at Complete (EAC) Process / Formulation
  • Experience using Product Data Management tools and Material Requirements Planning (MRP) systems such as PRISM
  • Knowledge of Raytheon Technologies business or industry


What We Offer:

Whether youre just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.


Additional Details:

This position requires the eligibility to obtain a security clearance. Non-US citizens may not be eligible to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm
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Replenishment Spares Order (RSO) Manager

RTN 2 (Raytheon IDMS)
Andover, MA 01810

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