Refurbished Products Operations Manager

Cupertino, CA 95014
  • Job Code
    200227188
Summary

Summary

Posted: Mar 5, 2021

Weekly Hours: 40

Role Number:200227188

Location: Cupertino, CA
Imagine what you could do here. At Apple, new ideas have a way of becoming extraord...Summary

Summary

Posted: Mar 5, 2021

Weekly Hours: 40

Role Number:200227188

Location: Cupertino, CA
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

Join Apple, and help us leave the world better than we found it.

Key Qualifications

  • You have the following attributes: exceptional ability to establish relationships; clear, consistent communication; analytical and driven; enthusiastic and motivated; and detail- oriented while leading several work-streams
  • Experience working with off-shore manufacturers and traveling to manufacturing sites
  • 10+ years of industry experience in one or more of the following disciplines: New Product Introduction / Supply Chain Management / Manufacturing Operations
  • International travel required 10-20%

Description

Join the dynamic Refurbished Products Program Management team. A successful PM in this role is a natural leader and facilitator; driven, organized and detail oriented; excels in program/ project management; communicates with ease at all levels; thrives in an ambiguous environment; is adept at facilitating actions and resolving conflicts; manages through relationships and influence: and displays grace under fire.

You will be the operations interface to the core product development team, WW Operations team, as well as other functional organizations within Apple. As the owner of the product, you will ensure the successful launch of the Refurb product towards meeting its stated Cost, Quality, Schedule, Availability and Customer Experience goals.
Provide detailed plans for capacity, budgeting, process flow, and RMA/ Sell Thru forecasts
Leading ramp availability with support from TPM and other internal and external teams.
Ensuring materials, equipment, fixtures, staffing, training, documentation plans are in place at our CM partners.
Assess, analyze, consolidate, and communicate risk and status clearly and succinctly to management, raising key issues and presenting options for resolution to the cross-functional executive team.
Responsible for drive actions to closure.
Provides the communication link from Cupertino Ops & Engineering Teams to the Factory teams for line design, bring up, and execution to plan.
Collaboration with numerous internal groups including Manufacturing, NPI, Procurement, Finance, Planning, Engineering, CapEx, etc.

Education & Experience
BS or MS degree in Engineering
MBA preferred

Additional Requirements

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Refurbished Products Operations Manager

Apple, Inc.
Cupertino, CA 95014

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