Project Manager - US Channel Sales BPR (Business Process Re-engineering)

Cupertino, CA 95014
  • Job Code


Posted: Apr 9, 2021

Role Number:200237054

The people here at Apple don't just build products - they build the kind of wonder that's revolutionized entire industries. It's th...Summary


Posted: Apr 9, 2021

Role Number:200237054

The people here at Apple don't just build products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. We are, in many ways, the face of Apple to our largest customers! Be inspired every day. We're diligent people. Futurists. Inventors. Forever tinkering with products and processes, always on the lookout for a better way. A job at Apple is one that requires a lot of you, but it's also one that rewards forward-thinking and hard work. None of us here at Apple would have it any other way.

Our BPR (Business Process Re-engineering) team delivers scalable, sophisticated solutions that help our users execute their work efficiently and deliver outstanding results across the Channel Sales organization (and beyond). What fuels us is developing scalable, customer-centric processes and technology solutions for our customers in the U.S. Channel Sales and Programs teams. We view inclusion and diversity as critical for innovation. That's because we lead results-oriented projects, the ones that benefit from different perspectives to drive innovation. We convert ambiguity and uncertainty into order, and we know how to execute big projects successfully.

We are looking for an outstanding and multi-skilled Project Manager, with a demonstrable record of leading diverse and sophisticated projects from concept through implementation. As a BPR Project Manager, you will be the prime mover of your projects end to end. You'll connect the dots, build trust and understanding between groups, and orchestrate the multitude of activities needed to make your projects successful. This role will draw upon your experience leading medium-to-large, global technical projects that interweave multiple systems and functional teams.

The ideal candidate is proactive and loves a fast-paced and at times ambiguous environment, where their work is helping clarify and set direction for the processes and technologies that they'll touch. We're looking for an excellent project leader, a deep problem solver, a relationship builder, a superb communicator, an innovator. If this sounds like you, we'd love to talk with you.

Key Qualifications

  • Experience planning, managing, and successfully delivering medium (6-8 month) to large (8-12+ month) cross-functional systems projects.
  • Establishes relationships with multi-functional partners and is always viewed as a trusted advisor and partner.
  • Interacts proficiently with a wide range of technical and business teams, and naturally adjusts their communications and messaging for their intended audience. Experience creating polished executive presentations that tell a compelling story about why projects matter.
  • Able to develop options and broker decisions across diverse teams/ partners with competing interests.
  • Understands systems implementation; comfort working with both waterfall and agile development methodologies.
  • Quick learner, able to mobilize quickly and transition into in-flight projects without impacting the business.
  • Curious, eager to understand the business processes and systems that are relevant to a project. Experience using Design Thinking methodology a plus.
  • Consistently challenges the status quo to propose new and innovative solutions.
  • Analytical, able to investigate data, business or systems problems to expose root causes and identify solution options.


Prioritize, plan, and balance multiple mid-to-large scale projects end-to-end with overlapping timelines, on behalf of the U.S. Channel Sales organization and partner teams.
Lead all phases of projects within their portfolio, including:
Identification of business opportunities, conceptualization, business requirement documentation, timeline development, communication, testing, organizational change, go-live, reporting, and retrospective.
Deeply understand business users by demonstrating empathy-driven methodologies / design thinking.
Drive project-centric discussions and workshops to gather requirements/user stories/use cases from business subject matter experts.
Partner with technical teams to communicate and plan technical results.
Quickly establish yourself as the subject matter expert for all projects in your portfolio
Gain buy-in from key decision-makers by demonstrating storytelling to bring to life the potential business impact of proposed projects.
Lead cross-functional teams, including collaborations with third party partners. Identify and engage all teams/ individuals needed to mobilize projects.
Establish project road maps and schedules, keeping activities on track to major landmarks. Work with core team to prioritize and assign project tasks to team members. Manage project risk throughout the life of the project. Identify, document, and drive resolution of project issues.
Keep core and management teams well-informed about project developments in a dynamic environment.
Strive for efficiency, simplicity and design excellence in every project.

Education & Experience
- 8-10+ years experience in Project Management
- Bachelor degree required
- Experience with CRM (Customer Relationship Management) software a plus
- Advanced degree (MBA, M.E.) a plus

Additional Requirements

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Project Manager - US Channel Sales BPR (Business Process Re-engineering)

Apple, Inc.
Cupertino, CA 95014

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