Program Manager, SCV Facilities Program Management & Operations

Cupertino, CA 95014
  • Job Code
    200282745
Summary

Summary

Posted: Sep 2, 2021

Weekly Hours: 40

Role Number:200282745

In Real Estate & Development, we don't sit back and let things happen, we make things happen, and we do this in ...Summary

Summary

Posted: Sep 2, 2021

Weekly Hours: 40

Role Number:200282745

In Real Estate & Development, we don't sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and forward-thinking group that manages Apple's workplaces and workplace services. We develop and run Apple's global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.

Job Summary

We are seeking an experienced, collaborative, and highly motivated facilities professional to join our team as a Program Manager that coordinates the management, operations and occupant services of facilities in Santa Clara Valley.

Key Qualifications

  • Experience working in both program and project management. You should have strong communication and negotiation skills, and be an effective communicator both written and verbally. Possess data collection and analysis skills.
  • You will be in equal parts a project manager and strategic problem solver.
  • Organized in data collection, project scheduling, and coordination.
  • Ability to execute on strategy and track progress against goals.
  • Ability to analyze meaningful content or data and measure impact metrics related to the efficiency of the program.
  • A forward-thinker who has a real passion for development of well-defined and optimized operational environments, problem solving and constant drive for improvement.
  • Outstanding customer focus, with a "Can-Do" demeanor.
  • Consultative skills - extracting the right information, from the right people.
  • Ability to communicate effectively to all levels of people over extended periods of time.
  • Ability to tackle situation at hand through skillful application of tools, techniques and experience.

Description

The Program Manager will provide operational and strategic support to the SCV Facilities Services team, with responsibilities including preparation for key presentations, data analysis and project scheduling. You will track issues related to operational projects and work with the team to determine solutions. Develop processes and procedures driving efficiencies with day-to-day operations. You will track and manage cross functional requirements, timelines and dependencies and communicate project schedules, status and potential risks. Your ability to facilitate communication between cross-functional groups is critical.
Responsibilities
Assist with the oversight of multiple facilities spread across Santa Clara Valley.
Coordinate all communications to building occupants regarding events, closures, construction and other building impacts.
Overall responsibility for overseeing the implementation of policies, procedures, and programs that will assure well-managed, well-maintained buildings and facilities.
Work side-by-side with RE&D partners such as Project Management, Space Planning, Real Estate and Environmental, Health and Safety.
Advocate customer needs internally to continuously improve the customer experience through product and process.
Continuously evaluate and identify innovative ways to streamline processes.
Ensure questions, concerns and suggestions are addressed in a timely manner.
Excellent written communication and presentation skills.
Familiarization with tools such as Integrated Workplace Management Solutions, service request management, MS Office/iWork and Box.

Education & Experience

Bachelor's Degree preferred

Additional Requirements

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Program Manager, SCV Facilities Program Management & Operations

Apple, Inc.
Cupertino, CA 95014

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