Product Manager, New Products, Apple Retail Online

Cupertino, CA 95014
  • Job Code
    200223504
Summary

Summary

Posted: Mar 12, 2021

Weekly Hours: 40

Role Number:200223504

Apple is a place where extraordinary people gravitate in order to do their best work. Together we craft product...Summary

Summary

Posted: Mar 12, 2021

Weekly Hours: 40

Role Number:200223504

Apple is a place where extraordinary people gravitate in order to do their best work. Together we craft products and experiences people once couldn't have imagined - and now can't imagine living without. If you're excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job!

The Retail Online team seeks a seasoned Product Manager to bring our new products to market and surprise and delight our customers. In this role, you will collaborate closely within Retail as well as with Design, Engineering, Product Marketing, and Ops to launch new Apple products. This role will draw upon your extensive experience as a Product Manager to combine your technical fluency, strong sense of user experience, and business understanding to chart a vision, align your partners, and deliver flawlessly executing product launches.

Key Qualifications

  • Fluency in core e-commerce concepts like affordability, credit, payment systems, order fulfillment, supply chain, and then stitches across these capabilities
  • Highly analytical and able to find opportunities to influence multi-year product roadmaps
  • Ability to take product vision and turn it into a world class customer experience within the online platform as well as between online and physical store spaces
  • Technical mentality and ability to work closely with engineering partners to solve for system interdependencies, devise implementation strategies and refine scope based on concrete considerations
  • Works independently, but not alone, leading through influence and leading from the middle of the pack
  • Passionate about the customer experience and can focus on what needs to be done to improve it
  • Exceptional presentation and communication skills, with experience presenting to and influencing senior executives
  • Ability to take an undefined initiative, and creating structure to drive an effort among a team of cross functional people (formal project or not)

Description

Own the Retail Online product introduction, while coordinating through Product Design, Marcom, and Engineering teams to drive the customer's product journey

Coordinate feature requirement prioritization across online teams from discovery through support

Help manage design and development processes between various internal and external teams

Represent business goals and feature solutions during product reviews with cross-functional teams; determines and drives relevant actions

Act as a product surrogate for all non-disclosed product teams, while maintaining secrecy

Optimize user experience through intuition, analysis of quantitative test data, and qualitative research/customer interviews

Monitor the health of projects with the associated risks and implications to timelines; lead the resolution of cross-functional issues

Maintain effective relationships with internal customer, external customers, and technical peers to support effective delivery and manage customer expectations

Manage stakeholders' expectations

Education & Experience

BS/BA degree

10+ years of Product Management experience with at least 5 years leading product for a large scale direct to consumer e-commerce retailer. Experience with Omni-Channel retailers, a strong plus

Additional Requirements

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Product Manager, New Products, Apple Retail Online

Apple, Inc.
Cupertino, CA 95014

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