Summary
Posted: Dec 16, 2020
Weekly Hours: 40
Role Number:200212023
Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services,...Summary
Summary
Posted: Dec 16, 2020
Weekly Hours: 40
Role Number:200212023
Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We seek an individual experienced in product management to own the end to end product development cycle including customer-facing features and initiatives within our AppleCare product management team. Are you organized and proactive to the challenges of a fast-moving environment with ability to handle ambiguity and create structure? You will work on developing and defining new service offerings, and ways to bring them to market in a way that is distinctly Apple. You will be responsible for leading the planning, development, implementation and performance measurement of your programs. You will closely work with hardware engineers, data scientists, financial analysts to find opportunities, develop them into business cases, and pitch them to executives. Once approved, you will work with project managers, designers and software architects to bring those concepts to market. We feature a collaborative environment with creative, smart people and groundbreaking technologies. Do you have a strong technical / engineering background, with previous experience in product development / business processes with the shown ability to evaluate, analyze, prioritize, influence and collaborate across all levels of the organization? Join us and make a difference!
Key Qualifications
You will focus on innovating the AppleCare product line through the development of new features and the creation of exceptional customer experiences. In partnership with specialists from functional areas across Apple, your key responsibilities are to deliver:
- Market/Competitive intelligence
- Consumer insights & trends
- Product concept/new feature ideation, business case, and strategic alignment
- Customer experience and system requirements
- Product performance monitoring & cost modeling
- Pricing strategy
- Go-to-market execution
- NPI (Hardware) impact assessment and change management
This job is extremely cross-functional and requires strong and effective communication to manage, motivate and influence large teams with competing priorities.
Education & Experience
- BS or MS Engineering/CS/Business degree with equivalent work experience
- MBA a plus
Additional Requirements
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