Principal IT Strategist

RTN 2 (Raytheon IDMS)
Andover, MA 01810
Principle IT Strategist (Service Execution Strategist)
Raytheon Missiles & Defense Digital Technology (RMD DT)
Digital Business Infrastructure
Service Management Excellence

Whats YOUR Mission?
Here at Raytheon Technologies, we work together as one global team creating trusted, innovative solutions to make the world a safer place. Our innovation spans all domains: from land and sea to air, space and cyberspace. Were inspired by a noble mission thats shared by Raytheon Technologies employees around the globe and an inclusive culture that empowers employees and celebrates their contributions. Our Digital Technology organization ensures that Raytheon Technologies teams across the globe can communicate, collaborate and innovate for customer success. We create leading-edge technology solutions to prevent security threats and protect the integrity of our systems.

As a Raytheon Missile Defense (RMD) Digital Technology (DT) Service Execution Strategist, you will collaborate and partner with a diverse cross-section of DT, Engineering, and Program partners supporting Raytheon Technologies programs to help define new standards and processes as well as improve on existing processes. Reporting to the RMD DT Service Execution Lead, serving as strategic liaison for DT projects to drive adoption of change amongst key stakeholders. Partner with business and DT leadership to develop and manage strategic planning activities within business and enterprise, including identification and prioritization of strategic business initiatives, development of project roadmaps, and cross organizational alignment. Work with the Service Execution Lead to evaluate the overall DT service portfolio to ensure that the company continues to maximize its operations efficiency and investments in technology through the adoption of DevOps, Agile, Scrum, ITIL and other industry standards. This role will include the following responsibilities:
  • Serve as a strategic lead for the creation and adoption of IT Service Management practices and standards in a Raytheon Technologies connected set of programs and information systems.
  • Align Digital Technology service operations with industry standards such as ITIL, ITSM, Agile, Scrum and DevOps.
  • Creation, socialization and adoption of formalized processes around service operations.
  • Partner and collaborate with Program Execution Operations Excellence to ensure the creation and execution of the project implementation roadmaps related to the multi-mission areas.
  • Partner closely with DT Section Management, DT Mission Area Management, DT Service Management leads, DT Program Lead(s), and PE functional team members to ensure the successful adoption of goals and initiatives.
  • Act as the SME on ITSM practices to consult and train DT partners.
  • Lead through influence a matrixed team to deliver solutions on time and within budget.
  • Partner with Service Management Leads in Mission Areas to identify common service issues and inefficiencies and collaborate on a resolution through application of standards.
  • Identify opportunities to gain efficiencies, lessons learned and act upon them, partnering with other teams within DT, Engineering, and other functions to realize positive outcomes.
  • Leverage Scrum, Agile, Scrum and DevOps practices in order to manage daily priorities and ensure alignment with directorates execution needs.
  • Define and continually improve change control best practices and lead adoption across all mission areas.
  • Implement and continually improve agile operations in service areas supporting our programs.
  • Develop and maintain strong internal partner relationships, and advocate for their needs.
  • Support programs and pursuits via occasional domestic travel.
This role requires strong communication skills, a strategic mindset, extensive industry and project management experience, as is the ability to develop and leverage a broad network of teammates within and outside of the Raytheon Technologies Community (including Raytheon Technologies Enterprise Services (ES), other Raytheon Technologies subject matter experts and Corporate DT), and the vendor/supplier community.

Job Location: This role will be located in Portsmouth RI, Andover, Woburn or Tewksbury, MA.

A US DoD Secret Clearance is required for this role, except in rare cases, only US Citizens are eligible to obtain clearances.

Required Skills:
  • Minimum of 8 years professional proven working experience as a Project Manager, IT Manager or Leader in the information technology sector.
  • Strong program/project management experience.
  • Extensive experience developing standards and processes as well as leading efforts toward adoption in an enterprise environment.
  • Extensive experience creating and documenting workflows.
  • Superior experience in creating project teams and leading change.
  • Technical knowledge and expertise across multiple domains to include; Windows, Linux, Storage, Virtualization / Cloud technologies, and networking systems.
  • Working knowledge and experience in ITSM, ITIL, Scrum and Agile.
  • Working knowledge of best practices in IT security.
  • Superior written and oral communication skills; ability to clearly articulate ideas, process steps, and technical data in written, graphical, and spoken dialogue.
  • Knowledge of DT/IT service management tools and deployment methodologies.
  • Innovative and strategic thinker.
  • Experience with Visio, Word, Excel, PowerPoint and Microsoft Project.
  • Experience working with remote teams.
  • Demonstrated ability to develop and communicate project status and process to senior management and executive audiences.
  • A US DoD Secret Clearance is required for this role.
Desired Skills:
  • ITIL v4 or comparable IT Service certification. Advanced ITIL v4 certification is preferred.
  • PMP / PRINCE II and/or PMX certification
  • Agile/Scrum Master Certification
  • Advanced knowledge in ITSM, ITIL, Scrum, Agile and DevOps.
  • Understanding of ITAR requirements.
  • Knowledge of government or defense IT operations.
Required Education:
  • Bachelor or higher in a STEM or Business related field

This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization.


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Principal IT Strategist

RTN 2 (Raytheon IDMS)
Andover, MA 01810

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