Prin Spclst, Inf Wrkplc Svc

RTN 2 (Raytheon IDMS)
Tewksbury, MA 01876
Raytheon Digital Technology (DT) team is seeking a highly motivated individual and self-starter to provide dedicated support, consultation and productivity guidance to Raytheon Executives and Administrative Assistants. This dynamic and exciting position is located in Tewsbury, MA and provides support locally and remotely in other US regions.

The DT Executive Support technician will deliver the highest level of IT service and support through daily interactions with Senior Leaders and the executive support team. The technician will bring a customer focused approach that enhances productivity and effectiveness. The technician must proactively collaborate and coordinate with other Raytheon functions (e.g. engineering) and IT organizations to confirm that IT services are functioning as designed. The technician will need to be available to travel to multiple Raytheon locations and off-site events as well as occasionally be available to work outside normal business hours.

An advanced degree in a related field may be substituted for additional years of experience as follows: Masters is equal to 2 years of experience or a Ph.D. is equal to 5 years of experience.

Qualifications You Must Have:
  • Bachelor degree in IT or STEM and 5 years of directly related experience, or a related master degree in IT or STEM and 3 years of experience, or in lieu of a degree 8 additional years of experience for a total of 13 years.
  • Experience with computer literacy and extensive knowledge of the following technologies: Microsoft operating systems and products (including: Office 365 Suite, Sharepoint, Teams, Outlook, Skype for Business), Mobile Devices iPhone and iPad and OS, Intel x86 based hardware
  • Experience in problem solving and technical troubleshooting; in person and remotely
  • The ability to obtain and maintain a US security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance
  • Must be able to travel up to 25%
Qualifications We Value:
  • Experience in multi-tasking, prioritizing, and following through on commitments
  • Positive, enthusiastic attitude with a strong ambition
  • Strong verbal and written communication skills
  • Experience with audio/video software, protocols and equipment
  • Microsoft Certified Professional certification
  • CompTIA A+ certification
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Prin Spclst, Inf Wrkplc Svc

RTN 2 (Raytheon IDMS)
Tewksbury, MA 01876

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