People Soft HCM Senior Functional Analyst

Houston Methodist (HM)
Houston, Texas
  • Job Type
    Employee
  • Job Status
    Full Time
  • Shift
    1st Shift

JOB SUMMARY

The position requires subject matter expertise in PeopleSoft HCM functional areas (Benefits, Payroll and HR) with experience in business, healthcare and technology projects.  The incumbent will be actively involved in supporting, developing and advancing the Methodist’s PeopleSoft HCM application.  Sr. Business Analyst facilitates requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements.  Analyzes business operations and processes to understand strengths and weaknesses.  Serves as a coach and mentor to more junior Business Analysts.  Delegates tasks as appropriate.

The Sr. Business Analyst is responsible for analysis, functional documentation, configuration, maintenance, testing, and support for business application through upgrades, new releases, and optimization implementations. This position requires critical thinking, attention to detail, and effective communication skills.  The position requires the person to have the ability to work collaboratively with teams and to consult with business area leads and analyze issues to generate solution recommendations.  Act in a lead role over a particular module and perform the duties of liaison for business areas.  The Sr. Business Analyst will also act as a Project Manager for multiple projects, and will assist in coordinating the activities of more junior analysts.  The Sr. Business Analyst must be versatile and be able to communicate effectively in front of a group when providing training and education.

PATIENT AGE GROUP SERVED

Not applicable

 

DUTIES AND RESPONSIBILITIES

  • PEOPLE 20%
  • Demonstrates strong knowledge of Project Management Methodologies through system implementations.
  • Initiates and maintains positive relationships with key customers and co-workers.
  • Acts as a liaison with vendors and participates in vendor or system selections.
  • Supports and evaluates change management efforts on assigned solutions.
  • May provide input into team members’ annual evaluations.
  • Participates and provide feedback in interviewing process for potential team members.
  • Demonstrates leadership and management of assigned projects.
  • Provides training and mentoring for team members through formal and informal methods, and often performs as a team leader.
  • Develop and document business case/scope/plan, business/functional requirements; including specifications for package solutions, and/or software development.
  • Functions in a lead role, as projects are implemented, to coordinate development, testing and working out issues with customers and vendors, making changes and corrections as needed; and coordinating communication of changes to customers.

FINANCE 10%

  • Coordinates and provides problem resolution, technical analyses, costs and resource estimates, work plans, workflow documentation, and progress reports on assigned projects.
  • Identifies solutions to optimize performance of existing systems and gains customer consensus on instituting changes; institutes changes when approved.
  • Demonstrates effective assignment delegation and evaluation of team’s work effort.
  • Serves as a role model for analysts on team and participates in the development and growth opportunities for team members.

 

QUALITY/SAFETY 30%

  • Implements and supports large, complex applications with technical experience in systems analysis, design, building, testing, and implementation.
  • Partners with the Project Management Office to support all phases of project implementation.
  • Proactively coordinates regular status sessions with key customers.
  • Provides oversight for work assigned to team members and evaluates effectiveness of their work product.
  • Demonstrates commitment to Houston Methodist values and goals to assure the efficient, effective and consistent delivery of high quality services.
  • Participates in setting, monitoring, and meeting SLAs with key customers.
  • Manage and coordinate IT activities during the Lifecycle of projects
  • Develop detailed system test plans, execute system test cases and provide issue tracking and consolidation. Manage a coordinated User Acceptance Test (UAT) effort

 

SERVICE 30%

  • Demonstrates strong communication skills through active collaboration with the customers, proactive updates and alerts customers to potential issues.
  • Develops clear messaging to customers and management on plans for issue resolution, status updates and their effect on the department to customers.
  • Partners with customers and team members to translate business requirements into viable solutions, identifying potential benefits, and re-engineering workflow/processes to achieve anticipated benefits.
  • Coordinates discovery, planning or follow up sessions with key customers.
  • Participates in managing and resolving major system outages, disaster management and change control.
  • Actively seeks opportunities to lead initiatives within the organization.

 

GROWTH/INNOVATION 10%

  • Accountable for fostering an environment that encourages innovation, continuous improvement and growth.
  • Accountable for consistency as changes in process, tools, and overall practice is developed, ensuring a focus on continued integration and overall system benefit. 
  • Provides innovative support for custom Information Technology needs throughout the organization.

 

This position description is not intended to be all inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required. The Methodist Hospital reserves the right to revise or change job duties and responsibilities as the need arises.

 

 

 

EDUCATION REQUIREMENTS

Bachelor’s degree in Computer Science, Programming, Business Administration, or equivalent field.

 

EXPERIENCE REQUIREMENTS

  • Minimum of 7+ years experience using PeopleSoft ERP HCM required.  Experience with PeopleSoft ERP system implementation and upgrade required.
  • Must have at least 7+ years experience in Business Systems Analysis, requirement gathering and documentation as well as strong Project Management technical Skills.
  • Extensive PC software skills and experience; including Microsoft Word/Excel/Access/ Project, and other database management and reporting software.  Experience using SQL and RDMS.
  • Requires superior documentation expertise, including experience creating Project Scope, Business Requirements, Functional and Nonfunctional Requirements, Workflows, etc.
  • Background in business process analysis, system requirements, as well as data modeling and detailed functional design
  • Background in system test planning and execution (UAT)
  • Advanced analytical thinking and creative problem solving, (ability to define multiple approaches to business problems, exposure to business process re-engineering)

 

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED

Not applicable.

 

SPECIAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Interviewing Skills: The ability to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information.
  • Listening Skills:  The ability to understand what people say and to detect what they might be hesitant to say.
  • Analytical Skills:  The ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
  • Facilitation Skills:  The ability to engage customers and technicians for the purpose of extracting discussion, ideas, opinions, and general contribution in individual settings, meetings, or to lead requirements elicitation workshops.
  • Observational Skills:  The ability to validate data obtained via other techniques and expose new areas for elicitation.
  • Writing Skills:  The ability to communicate information effectively to customers, marketing, managers, and technical staff.
  • Organizational Skills:  The ability to work with a vast array of information gathered during elicitation and analysis and to cope with rapidly changing information and priorities.
  • Interpersonal Skills:  The ability to help negotiate priorities and to resolve conflicts among customers, technologists, and management.  Strong teamwork skills at all levels are critical.
  • Modeling Skills:  The ability to represent requirements information in graphical forms that augment textual representations in natural language.
  • Problem Solving / Reasoning Skills:  The ability to balance theory and practical reality in data warehousing methods/approaches.
  • Productivity Skills:  Ability to evaluate, prioritize and problem solve a variety and multiplicity of tasks and ensure their timely and accurate completion.  Also, the ability to work independently and take initiative in areas of responsibility.
  • Demonstrated experience successfully defining and leading projects. 
  • Demonstrated ability to employ diplomacy and strategic thought leadership to effectively resolve challenges and lead teams to derive solutions.
  • Able to work in a fast paced environment and be able to meet tight deadlines.
  • Exceptional oral and written communication skills.
  • Strong analytical skills with close attention to detail.
  • Strong organization and prioritization skills.
  • Experience with organizational design and change management preferred.
  • A team player that can foster the best out of her/his teammates. 

HMIT


Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.



Company Profile

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of 7 hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center and six community hospitals throughout the greater Houston metropolitan area.  HM also includes a research institute, a global business division, numerous physician practices and several free standing emergency rooms and outpatient facilities.  Overall, HM employs over 20,000 employees.   FORBES magazine has placed Houston Methodist on its annual list of Best Employers in 2016.  Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment

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People Soft HCM Senior Functional Analyst

Houston Methodist (HM)
Houston, Texas

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