New Product Introduction, Reseller Operations

Austin, TX 78701
  • Job Code
    200210540
Summary

Summary

Posted: Dec 17, 2020

Weekly Hours: 40

Role Number:200210540

Imagine what you could do here. The Reseller Operations New Product Introduction (RO NPI) position has a wide r...Summary

Summary

Posted: Dec 17, 2020

Weekly Hours: 40

Role Number:200210540

Imagine what you could do here. The Reseller Operations New Product Introduction (RO NPI) position has a wide range of responsibilities that are focused on ensuring our Reseller, Education, Enterprise, and Retail SMB Operations teams are ready to support new product launches. In this role, you will represent the voice of the NPI process to the broader RO organization and to the various NPI readiness teams we partner with. You will work with the cross-functional teams on the analysis, commitment, and delivery of product, as well as developing/running critical NPI processes and tools. If you are looking for the challenge and excitement of an NPI role, we should meet!

Key Qualifications

  • Prior experience in new product introductions, project management, product planning, production control, inventory management, or production / manufacturing operations is strongly preferred.
  • The candidate must combine a working knowledge of world class supply chain practices, strong analytical capabilities, and business savvy.
  • The candidate must be able to exert tactful influence in a matrixed organization - must be a strong team player and communicator.
  • Candidate should be comfortable presenting to executive management.
  • Additional requirements include the ability to both think strategically and execute tactically, a persistent attention to detail, and a high level of comfort in working with numbers.
  • Strong written, verbal, presentation, and leadership communication
  • Ability to change the thinking of, or gain acceptance of, others in sensitive situations
  • Solid data analytics/quantitative skills and ability to interpret trends from complex data structures for planning decisions
  • Knowledge of CPFR process with special focus on forecasting
  • Must be able to excel when dealing with ambiguity

Description

Communication: Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Gather and disseminates information to internal customers needed to make decisions and drive the business Work with senior leaders and functional experts to understand account business problems and processes Effectively maneuver within the account and business to get to the right people Supply appropriate daily, weekly and monthly reporting as requested Identify, communicate and manage account risks related to NPI

Stakeholder Management: Proactively represent business in the New Product Introductions and drive execution until product is in sustaining mode Play a leadership role in the standardization of account deliverables and ensure adherence to commitments Act as a key point of contact for all Reseller Operations NPI related activities Effectively cope with change as well as a lack of general direction Maneuver through complex political situations

Planning & Execution: Manage medium to large size new product introductions, many of which involve diverse global teams and require significant cross-functional interaction Analyze demand and backlog data in conjunction with customers credit ratings and funding, distribution flexibility, channel directions. Monitor, track and report on account performance from pre PO commitment to POD Develop and implement channel strategies and account support plans for NPI Manage complex account issues and resolutions related to NPI Process Management: Drive process improvements, automation, documentation, operational metrics, and reporting Manage NPI communication strategy, guidelines, and templates for partners

Education & Experience

BA/BS Required. MBA Desirable. PMP certification and Spanish and/or Portuguese fluency a plus.

Additional Requirements

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New Product Introduction, Reseller Operations

Apple, Inc.
Austin, TX 78701

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