Merchant Acceptance Manager - Apple Pay

Austin, TX 78701
  • Job Code
    200250948
Summary

Summary

Posted: Jun 3, 2021

Weekly Hours: 40

Role Number:200250948

The people here at Apple don't just build products - they craft the kind of wonder that' has revolutionized enti...Summary

Summary

Posted: Jun 3, 2021

Weekly Hours: 40

Role Number:200250948

The people here at Apple don't just build products - they craft the kind of wonder that' has revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading services and customer experiences. We invite you to join us in that journey!

We are seeking a Merchant Acceptance Manager to support operational workstreams across programs. This role requires you to deeply understand launching and sustaining Apple Pay programs globally as well as taking care of external partners.

The team needs a self-motivated, driven leader with vision who is comfortable working in a global, matrix, fast-paced environment. Previous team management experience is highly desirable.

Key Qualifications

  • Excellent verbal and written communication skills with the ability to communicate at all organizational levels.
  • Proven experience building and running high-performance teams.
  • Flexible and have an open working style, with an ability to quickly establish trust and credibility.
  • Can influence decisions, introduce new ideas, and lead change through collaboration, and leadership.
  • We are looking for high level of integrity, passion in providing this vital service to the platform and sense of urgency to "make things happen".

Description

Lead global workstreams with merchant partners in the areas of billing/invoicing, reporting/analytics, production support, product readiness, account management, customer care

Engage with colleagues across the regional business operations teams in order to educate and transition key activities for ongoing support

Work with merchant partners, payment service providers, acquirers and vendors to develop meaningful and long-lasting relationships.

Lead change. Work side by side with your partners to find opportunities to automate, streamline, and optimize processes effectively within the Apple culture.

Influence decisions and change management through collaboration, leadership and a customer-focused approach.

Synthesize complex issues into a clear story and/or assess operational opportunities.

Education & Experience

Bachelor's degree or equivalent desirable, preferably in operations.

8-10 years + experience as an Operations Manager.

Understanding of network tokenization standards, EMV and 3D secure rails a plus.

Solid ability to lead a team and operate autonomously across multiple teams in a matrixed organization.

Additional Requirements

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Merchant Acceptance Manager - Apple Pay

Apple, Inc.
Austin, TX 78701

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