Localization Project Coordinator

Austin, TX 78701
  • Job Code
    200229468
Summary

Summary

Posted: Apr 16, 2021

Weekly Hours: 40

Role Number:200229468

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, an...Summary

Summary

Posted: Apr 16, 2021

Weekly Hours: 40

Role Number:200229468

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

The AppleCare Training & Development team is looking for a Localization Project Coordinator to help bring worldwide support training to a worldwide audience. You'll join a world-class team whose goal is to build training that is engaging, clear, concise, and targeted.

You will work with hardworking teams that include training Content Developers, Localization teams, Digital Imaging teams, and Regional Content Leads to publish training content in multiple languages.

Key Qualifications

  • Experience with ticketing systems
  • Basic to Intermediate knowledge of HTML/CSS/Javascript
  • Experience managing complex projects with multiple collaborators
  • A strong sense of partnership and the ability to build great relationships
  • Great time management and organizational skills
  • Outstanding communication skills and interpersonal skills
  • Exceptional attention to detail
  • Ability to be flexible when it comes to the work environment, tasks and schedules
  • Familiarity with the Apple productivity tools (Numbers, Pages, Keynote)

Description

As a Localization Project Coordinator (LPC), you will work with tight deadlines and minimal supervision in a fast-paced environment that demands high quality and consistency. You will work with teams to coordinate the translation of our training content and set up training courses in supported languages. In addition, you will investigate and troubleshoot issues with training content playback in the Learning Management System (LMS)
Daily responsibilities include:

Coordinate the ongoing translation projects for training content
Coordinate with content developers and project partners to ensure timely publication of training materials
Prepare files for delivery to translation vendors
Publish and QA localized content within the Learning Management System (LMS)
Troubleshoot playback issues with training content
Maintain process documentation and identify improvement opportunities

Education & Experience

BA/BS degree in a related field and/or 2+ years relevant work experience

Additional Requirements

  • Familiarity with SCORM packages preferred
  • Experience with software QA and testing
  • Familiarity with Javascript
  • Experience working with a Learning Management System
  • Experience working with translation software
  • Experience managing documents in multiple languages
  • Knowledge of localization processes and translation management systems


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Localization Project Coordinator

Apple, Inc.
Austin, TX 78701

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