IT User Experience Researcher

Hillsboro, OR 97123
  • Job Code
Job Description

As an IT User Experience Researcher your responsibilities will be, but not limited to:

  • Planning and conducting a variety of research methods, including interviews, field studies, contextual inquiry, surveys, usability studies, and more.
  • Has a deep knowledge of both qualitative and quantitative analysis methods, along with statistical analysis expertise.
  • Work with teams to evaluate concepts from the early conceptual phase, through low fidelity storyboarding and prototyping, continuing into high fidelity prototypes and products.
  • Enables teams to make decisions based on data and insights.
  • Creates templates and guides for teams to conduct, analyze, and document research findings.


Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:

  • Master's Degree in Human Computer Interaction, Human Centered Design, Human Factors Engineering, Computer Science with a Human Computer Interaction (HCI) minor, Cognitive Psychology or any other related field

1+ years of experience in the following:

  • End-to-end experience with various aspects of research (study design to reporting including personas, journey maps, scenarios, usability testing and survey research)
  • Hands-on experience with field research, ethnography, social media analytics or market research

Preferred qualifications:
3+ years of experience in the following:

  • Performing UX research in a corporate setting
  • Working in an enterprise IT environment
  • Working with teams that include diverse skillsets (design, research, engineering, etc.)
  • Documenting UX research into UX artifacts and designs (e.g. personas, scenarios, journey maps, etc.)
  • Driving User experience research projects with demonstrated impact

This position is not eligible for Intel immigration sponsorship.

Inside this Business Group

Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.

Other Locations

US, Arizona, Phoenix;US, California, Folsom

Intel Corporation will require all new U.S. employees to be fully-vaccinated for Covid-19 as a condition of hire unless they have an approved accommodation in place under applicable law. Newly-hired employees will be required to provide proof of vaccination prior to their start date.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

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IT User Experience Researcher

Hillsboro, OR 97123

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