IT Student Assistant Spring 2022 - SEAL

Atlanta, GA 30303

Job Description

GTRIs Research Technology Group (RTG) is looking for a student to assist the IT team starting spring 2022. The student needs to be moderately experienced in IT in order to assist with general troubleshooting relative to desktop/laptop support; including workstations, connectivity issues, peripheral equipment, and the installation of hardware and operating software for all supported systems. Support includes assisting users in the operation of computer systems as well as the installation, maintenance, and upgrading of workstations. Support also includes the identification and resolution of problems with many different hardware platforms and software applications. This position would also assist in the evaluation of new applications and equipment and the implementation and testing of prototypes.

Required Minimum Qualifications

Student Assistant/Research Assistant

Pursuing a Bachelors degree in Computer & Software Engineering, Business, Education, or Engineering.
Must be registered for at least 6 credit hours with your university during working semesters
3.0 or higher GPA

Preferred Qualifications

Knowledge of Microsoft Office, Web browsers, MS Access, and Excel spreadsheets
The ability to work independently given tasks and departmental policies and guidelines
Have excellent written and oral communication skills
Solve help desk tickets on a daily basis
Diagnose and resolve intermediate technical problems associated with computer hardware and software
Analyze/solve desktop computer issues related to networking, hardware, software, and printing
Provide user application assistance; install new computer equipment, maintain existing hardware
Support a wide variety of applications and hardware
May eventually assist with custom application programs. Design, code, test, and debug custom or specialty application programs
Good customer service skills and communication (written and verbal)

Hours per Week

20 hours per week

U.S. Citizenship Requirements

Due to our research contracts with the US federal government, candidates for this position are required to be US Citizens.

Clearance Type Required

Candidates must be able to obtain and maintain an active security clearance.

Housing and Relocation

Housing and relocation assistance are not available for this position.

Diversity & Inclusion

Diversity & Inclusion (D&I) at Georgia Tech Research Institute aims to enhance the Institutes mission of solving the worlds most complex technical problems by creating a workforce with a shared appreciation for diversity, raising awareness around inclusiveness, and fostering a sense of belonging and appreciation for all members of our community.

Equal Employment Opportunity

Georgia Tech Research Institute is an Equal Opportunity Employer of individuals with disabilities and protected veterans and actively seeks diversity among its employees. Equal Employment Opportunity is the Law.


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Located in Atlanta, Georgia, the Georgia Institute of Technology is a leading research university committed to improving the human condition through advanced science and technology.

Ranked as the #7 best public university, Georgia Tech provides a focused, technologically based education to more than 21,500 undergraduate and graduate students.

Georgia Tech has many nationally recognized programs, all top-ranked by peers and publications alike, and is ranked in the nation’s top 10 public universities by U.S. News and World Report.

Degrees are offered through the colleges of Architecture, Computing, Engineering, Sciences, the Scheller College of Business, and the Ivan Allen College of Liberal Arts.

The strong academic work ethic at Tech is balanced by a collegiate atmosphere incorporating both intercollegiate and intramural sports, campus traditions, and some 400 student organizations.

Alongside their academic achievements, Tech students are also active in the community, earning a well-rounded education through community service activities.

As a leading technological university, Georgia Tech has more than 100 centers focused on interdisciplinary research that consistently contribute vital research and innovation to American government, industry, and business.

There is no doubt that Georgia Tech stands out as a distinctively different kind of university, one that is eagerly encouraging and developing the revolutionary technologies of the 21st century.

Equipped with the extremely rich resources of an outstanding student body and faculty; strong partnerships with business, industry, and government; and support from alumni and friends, Georgia Tech is designing a future of global preeminence, leadership, and service.

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IT Student Assistant Spring 2022 - SEAL

Georgia Tech Research Institute (GTRI)
Atlanta, GA 30303

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