IT/IS Partner Productivity Management Sr. Specialist

Nestle Regional Globe Office North America, Inc.
63102
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  • Job Type
    Employee

IT/IS Partner Productivity Management Sr. Specialist(Nestlé Regional Globe Office North America, Inc.St. Louis, MO) Monitor supplier services and vendor performance to ensure services, quality and costs meet expectations and contract agreements. Administer SAP Basis system and maintain operational efficiency across all SAP Basis vendors by enforcing the business’s vendor governance model and continuous improvement initiatives. Liaise between IT Platforms partners and vendors. Raise challenges in vendor governance and resolve any disputes before escalating to global strategic governance. Periodically review governance, delivery models and contracts to ensure fit for purpose engagement methods. Deliver Key Performance Indicators quarterly, monthly and for taskforce reports. Provide service credit tracking and reporting. Work closely with Operation and Design teams to influence and collaborate on defining operational requirements for the design of new and existing SAP Basis business system solutions. Support Technical Specialists in the implementation and operational requirements of the solutions.

 

Requires a Bachelor’s degree (or foreign equivalent) in Computer Science, Engineering, Business Administration or a related field and 5 years of experience in the job offered or providing IT services for business or strategic change management projects within a large global organization with decentralized skillsets. Must also have 1 year of experience in each of the following: participating in the development of service agreements, delivery models, vendor governance scorecards, service review dashboards and service credit tracking and reporting; conducting supplier and customer service reviews; vendor governance including implementing global projects with offshore service providers and external partners including coordinating tasks for technical service projects; SAP Basis modules and technologies including SAP Netweaver, HANA, BO or BI, PI and Portal; leading multidisciplinary global teams and task forces comprising resources from internal and external partners to achieve results; and, working with and influencing the directions of technical services and solutions provided by global suppliers. Experience may be gained concurrently.

 

Please send resumes to Nestlé USA, Inc., Attn: Kristin Faison, 1812 N Moore St., Arlington, VA 22209. Reference JobID: 3390465.

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IT/IS Partner Productivity Management Sr. Specialist

Nestle Regional Globe Office North America, Inc.
63102

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