Summary

Posted: Mar 30, 2021

Weekly Hours: 40

Role Number:200230348

Do you instinctively know how and when to take action? Do you love performing under intense pressure? As part o...Summary

Summary

Posted: Mar 30, 2021

Weekly Hours: 40

Role Number:200230348

Do you instinctively know how and when to take action? Do you love performing under intense pressure? As part of our Global Security group, you'll help manage the security needs of Apple's most valuable assets: our people and innovations. Along with your team, you'll be part of an important defense system that protects Apple employees and their work around the world. Your work will help create solutions to a variety of unique security challenges, ranging from the physical security of Apple facilities to the protection of our supply chain. Join us, and you'll play a meaningful role in preserving the highest standard of security for one of the most-watched companies in the world.

Help protect the next generation of Apple products by applying your superb organizational skills, outstanding customer service focus, and renowned discretion in a fast pace environment that can take you from the loading dock to the stockroom, from the library to the lab, as you track and distribute our most confidential prototypes.

Key Qualifications

• 4+ years relevant experience in a high-volume, inventory management environment
• 5+ years experience working in fast-paced customer service setting
• Comfortable using Mac and iOS hardware and software
• Ability to react to changes in a time critical environment to meet deadlines
• Comfortable providing feedback to peers and cross functional partners on a regular basis
• Experience training and developing peers.
• Ability to think quickly and perform problem-solving tasks within constantly evolving conditions
• Excellent attention to detail and willingness to take initiative; you are a self-starter who is organized and able to work without close supervision
• Courage to take initiative and drive projects to completion
• Track record of working collaboratively and cross-functionally
• Strong organizational skills, quickly evaluating situations
• Excellent written and verbal communication skills
• Proficient in MS Excel, especially pivot tables

As Hardware Secrecy Specialists, we have the incredible responsibility of ensuring prototypes make it safely into engineers' hands. We need a meticulous attention to detail, ability work efficiently and with a sense of urgency.

We will contribute to the team mission by receiving secure shipments from factories, updating our global tracking database, distributing prototypes to engineers, and collecting old hardware for secure destruction. Additionally, we will help refine and improve processes, keep our stockroom and library organized, and meticulously track the location of thousands of items.

In a typical day you may follow up with cross-functional partners to resolve key issues. Be assigned short-term or ongoing projects to improve the services we provide to the engineering community. Or be asked to work collaboratively with your teammates to audit and implement security policy. And when a new product is publicly announced you will celebrate the success along with the project team knowing your hard work allowed us to surprise and delight our customers.

Education & Experience

Bachelor's degree or equivalent experience

Additional Requirements

• Managing and meeting multiple deadlines each week.
• Dedicated to observing security guidelines.
• Your schedule is flexible. Work hours will be based on business needs and this role will require some early mornings or late evenings.
• Strong digital literacy, including experience creating advanced searches of online databases and working with Microsoft Excel. Knowledge of pivot tables is a plus.
• Familiarity with Apple's products and basic troubleshooting preferred.
• Ability to lift and transport up to 50 pounds on occasion and up to 35 pounds regularly. This position also requires the ability to push or pull loaded carts and pallets of goods occasionally.