Hardware Application Engineer Ethernet Switch

Santa Clara, CA 95050
  • Job Code
Job Description

BXD (Barefoot Switching Division) is looking for energetic and experienced hardware engineers to join our Customer Engineering team passionate about working with customers to lead and support design and development of their Ethernet switch products. We're a strong, vibrant cross-site team which helps drive Intel's programmable switching technology and products to position Tofino as the switching platform of choice and for the Cloud, Data Center, Enterprise, and Telco network deployments.

In this role, you will act as a technical expert to provide deep-dive technical support for BXD customers (Cloud Operators, OEM and ODM) in developing their switch solutions for programmable data plane implementation and control plane interface, which involves architectural promotion, hardware issue debugging, and communication between customer and internal engineering team. This is a technical based job with broad scope of both technical and communication which provides opportunities for the engineer to act as evangelist for our products and prepare collateral as needed to capture best practices for effective use of our products and ensure customer success. You will enjoy being an expert on a broad range of topics, be creative and find solving problems to be rewarding.

This position requires in-depth Ethernet Switch/Controller product development knowledge while also providing the ideal candidate with exposure to sales and marketing experience. The ideal candidate has worked in networking related products including one or more of switch silicon, smart NICs or FPGA based products.

Some amount of travel may be required for this position.

Key Responsibilities (but not limited to)

- Provide deep technical support to customers, starting from design review of system hardware architecture, through system bring-up and qualification, all the way to volume production.

- Develop and deliver technical demos, training, consultation, and hands on assistance to customers in the areas of system development, link tuning and hardware system validation.

- Author technical documentation and white papers on Intel's programmable switch technology and develop training courses for customers in your capacity as a system and hardware expert.

- Provide field feedback to inbound marketing and engineering teams to aid in future product definition and development processes.

Additional Skills

- Must be a team player, with a demonstrated effectiveness in technically influencing others

- Thrive amidst uncertainty, ambiguity and changing timelines and requirements

- Strong problem-solving skills

- Fluent and effective communication, presentation, and documentation skills, both written and verbal

- Solid understanding of Data Center, Enterprise, Telco and Cloud Architectures and Applications

- Good understanding of end-to-end networking from ASIC architectures to hardware, systems, and network designs

- Self-motivated with experience working across Marketing, Sales, and engineering teams

- Strong interpersonal skills and very resourceful 

- Strong problem-solving skills

- Fluent and effective communication, presentation, and documentation skills, both written and verball


Minimum Qualifications
The ideal candidate would have hands-on experience with development and debugging in related areas mentioned below along with responsibilities that require direct interaction with customers.

BS (in Electrical Engineering or related field) with 6+ years of industry experience
4+ years of experience in designing or troubleshooting high speed

 SerDes systems
2+ years of experience in Ethernet networking

Preferred Qualifications

2+ years of experience in diagnosing and triaging signal integrity issues with PAM4 and NRZ SerDes
2+ years of experience with running diagnostics software on merchant switch silicon

2+ years of experience supporting customers throughout a product life cycle
2+ years of experience using C++ at the driver level and Python for test scripting
2+ years of experience in debugging QSFP, I2C and PCIe links

Inside this Business Group

The Data Center Group (DCG) is at the heart of Intels transformation from a PC company to a company that runs the cloud and billions of smart, connected computing devices. The data center is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologiesspanning software, processors, storage, I/O, and networking solutionsthat fuel cloud, communications, enterprise, and government data centers around the world.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

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Hardware Application Engineer Ethernet Switch

Santa Clara, CA 95050

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