Global PMO Manager

Austin, TX 78701
  • Job Code
    200262532
Summary

Summary

Posted: Jul 2, 2021

Weekly Hours: 40

Role Number:200262532

Do you have a passion to help others succeed? Do you genuinely believe that talent is the greatest asset of any ...Summary

Summary

Posted: Jul 2, 2021

Weekly Hours: 40

Role Number:200262532

Do you have a passion to help others succeed? Do you genuinely believe that talent is the greatest asset of any company?

As a member of Apple's People Team, you'll help discover and develop our most meaningful resource: our people. Together, we'll search the world to build our collective of hardworking visionaries and inventors. All the while, your efforts will maintain Apple as the most innovative company by striving to make us the most diverse - open to all people, all backgrounds, and all perspectives. That's just the beginning, because throughout Apple employees' careers, you will continue to help them grow, supporting them in work and life.

Join our People Team and help support the extraordinary talent it takes to make extraordinary products.

Key Qualifications

  • 10+ years experience leading HR projects in a global environment.
  • Strong knowledge of contact center technologies and usage: case management, phone, knowledge base and web-based catalogs.
  • Experience with CRM technology (ServiceNow preferred) and HRIS (Workday preferred).
  • Previous management of Shared Services environments would be a distinct advantage.
  • Solid knowledge of Global HR Operations and navigating its complexity is an advantage.
  • You have extensive project and program management experience in a People / HR Shared Services environment.
  • Proven experience leading a team of project management professionals who own the delivery of complex and cross functional projects.
  • You handle ambiguity well. Navigating and pivoting in an ever-changing environment does not disrupt you, and you actually thrive in change.
  • You are capable of connecting the dots between processes and systems to create scalable solutions.
  • You have a consistent track record in delivering strategic, global programs for a multinational company.
  • You are results orientated. Managing project requirements and translating information between business processes and technical language is something you enjoy.
  • You are highly analytical, leveraging data to tell a story and gain influence.
  • Experience in hiring, managing and developing a cross-regional team, understanding the complexities and nuances that come with that.
  • You have experience setting an operationally-minded program strategy by building support and cross-functional collaboration.
  • You are an extraordinary communicator with a knack for fostering positive relationships with people in different functions, at different levels.
  • You are curious, flexible and a dedicated problem solver. Listening and learning is key to connect with the people and the business.
  • You are passionate about the Apple culture, values and the employee experience.

Description

We are seeking an experienced Global PMO Manager to lead a team of dedicated project professionals to drive key improvements and new ways of working for our worldwide People Operations and Support team. You are crucial in helping us achieve operational excellence while offering our employees a world-class support experience.

This global-facing role works cross-functionally with internal partners to develop, implement, report and maintain programs that will support Apple employees to do the best work of their lives. These programs include work involving people with diverse needs, training activities, business process creation, implementation plans and enhancements of infrastructure technologies (Web, phone, CRM, HRIS, etc).

Education & Experience

Bachelor's degree in a related field or equivalent education. PMP or IPMA qualifications or equivalent is preferred.

Additional Requirements

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Global PMO Manager

Apple, Inc.
Austin, TX 78701

Join us to start saving your Favorite Jobs!

Sign In Create Account