Field Service Engineer

Atlanta, Georgia
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  • Job Type
  • Job Status
    Full Time

FAWEMA is a successful middle-sized German company that produces packaging machines, located in the area of Cologne. We design and manufacture packaging machines to a high standard for world renowned companies. As a constantly growing and developing part of TPG (THE PACKAGING GROUP) we are looking for new members to join our team.

In our American subsidiary, FAWEMA Incorporation, Chicago, we have the following position to fill as soon as possible:

Field Service Engineer

Your role will include the following main tasks:

  • Install, commission and repair packaging machines and technical upgrades
  • Support customers (start up, operation, maintenance etc.) of the equipment
  • Carry out routine scheduled maintenance work and responding to equipment faults
  • Troubleshooting including root cause analysis; diagnose breakdown problems and analyze technical issues
  • Document installation, inspections, and maintenance service work
  • Advise management regarding customer satisfaction, product performance, customer requests and suggestions for improvements


The ideal match for this position is described as follows:

  • Mechatronic or automation education or similar skills
  • Experience as Field Service Engineer in the food and pharma industry or packaging industry
  • Experience in managing troubleshooting of automated systems and mechanical equipment
  • Strong customer orientation, excellent communication skills
  • Thrive to give excellent service to our customers
  • Analytical and structured way of thinking and acting
  • Willing to travel from home office across North America and occasionally to Germany
  • Valid car driving license
  • Language skills: fluent English required, German is a plus

Our offer:

You will find a versatile, interesting and responsible position with personal development opportunities with us. In addition, we offer our employees a friendly and open working environment with flat hierarchies and short decision-making processes, flexible working hours, mobile working, retirement plan.

Are you interested? Then we look forward to receiving your resume, which you should send to the mail address below, stating your salary expectations and availability.


HR-Department • Gerberstr. 50 • 51789 Lindlar • Germany




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Field Service Engineer

Atlanta, Georgia

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