Failure Analysis Engineer- Mac Product Quality

Cupertino, CA 95014
  • Job Code
    200263609
Summary

Summary

Posted: Jul 8, 2021

Role Number:200263609

Are you passionate about being at the forefront of new, key technologies in consumer products? Would you like to make an impact on ...Summary

Summary

Posted: Jul 8, 2021

Role Number:200263609

Are you passionate about being at the forefront of new, key technologies in consumer products? Would you like to make an impact on the quality of future Mac products? At Apple, quality is in everything we do! We are seeking an inquisitive and motivated individual to join our Failure Analysis Engineering team and start contributing to the high quality of Apple's world-changing products from early prototypes to final designs!

As part of the Mac Product Quality team, you will contribute to aligning our factory outgoing quality control (OQC) processes with real life customer experiences. Bring your knowledge and understanding of Apple customer experiences into the manufacturing process, ensuring that the factory OQC process is performing the appropriate testing to identify issues typically seen by the customer.

Key Qualifications

  • Passion for the customer experience and improving it
  • Enthusiastic and motivated with extraordinary organization skills
  • Hands-on experience using and solving issues with Mac products
  • Experience in leading projects across multi-functional teams with the ability to cultivate relationships
  • Excellent written and verbal presentation skills
  • Creative problem-solving and innovation

Description
Research the technical details of new technologies and the latest Mac accessories
Identify coverage improvements and optimizations for our test processes
Work with engineering teams, program managers, and Quality Assurance teams to identify risk areas
Validate test procedures and test applications prior to cut-in at our factories
Reproduce and analyze the cause of failures and work with multi-functional engineering
groups to help identify containment and/or corrective actions
Collaborate with early field failure analysis teams (AppleCare, Engineering and Operations) in identifying escapes to the field and correlate those issues back to the factory OQC process
Coordinate test equipment and peripherals in labs and handle prototype inventory
Set up and tear down test stations and test racks as necessary
Maintain compliance with lab certifications and local requirements

Education & Experience

Bachelor's degree or equivalent industry experience in a related field

Additional Requirements

  • Ability to travel internationally up to 15%.


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Failure Analysis Engineer- Mac Product Quality

Apple, Inc.
Cupertino, CA 95014

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