Facilities Services Coordinator

Cupertino, CA 95014
  • Job Code
    200214661
Summary

Summary

Posted: Jan 7, 2021

Weekly Hours: 40

Role Number:200214661

The people here at Apple don't just build products - they create the kind of wonder that's revolutionized entire...Summary

Summary

Posted: Jan 7, 2021

Weekly Hours: 40

Role Number:200214661

The people here at Apple don't just build products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

Join Apple, and help us leave the world better than we found it. In this role, you will be responsible for receiving, dispatching and following up on maintenance work orders, generating job plans, collaborating with business partners and vendors, soliciting quotes for services, invoice verification, and updating work order status.

Key Qualifications

  • 6+ years experience working in a fast paced multi-facility call center environment, with a focus on providing the best possible service to a fast paced group of customers.
  • CANDIDATE MUST HAVE AND DEMONSTRATE THE FOLLOWING:
  • Demonstrated ability to plan and prioritize tasks in a self-directed work environment and maintain high levels of efficiency
  • You must be very detail oriented
  • Outstanding customer service approach
  • Must work well under pressure in a demanding environment
  • The ability to communicate effectively and provide direction to contractors and vendors performing services for the company
  • Manages time efficiently with demonstrated ability to multi-task
  • Strong ability with Microsoft Excel and presentation software
  • Familiarity with Mac platform and other Microsoft Office programs
  • Strong analytical and problem solving abilities
  • Strong verbal and written communication skills
  • Must be able to type 50 words per minute

Description

Support data entry, setup, and coordination of corrective and preventative maintenance service requests
Manage coordination of multiple vendors and staff technicians
Assign technicians or vendors to perform repairs and coordinate work until complete
Review, validate, and approve proposals and invoices
Help suppliers to resolve issues with proposals and invoices
Generate analytics, reports, and presentations for leadership
Maintain records of maintenance and other facility activity
Provide direction to vendors as needed and ensures vendors follow Apple policies and procedures
Coordinate and handle schedule and calendar for Facilities Department
Find opportunities for increased efficiencies and cost savings
Provide administrative support for the Facilities Department

Education & Experience

Some college, technical training, or equivalent work experience required
Experience with CMMS, financial systems, and Tableau or other data reporting software is a plus

Additional Requirements

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Facilities Services Coordinator

Apple, Inc.
Cupertino, CA 95014

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