Facilities Coordinator- New York City

New York City, NY
  • Job Code


Posted: Oct 14, 2019

Weekly Hours: 40

Role Number: 200111841

As a member of the Real Estate & Development (RE&D) AMR field team you will be able to operate as a true partner to local business leaders, finance, HR, IS&T and other functional areas. You will simultaneously act as an internal ambassador, educator, analyst, solutions architect, and implementer. Having passion and in-depth knowledge of Property Management, FM Operations, with a financial focus, is critical. You should have experience developing and implementing programs
We are looking for an experienced and vibrant professional who will excel within an entrepreneurial culture - providing vision, leadership, and communication - but not be afraid to dive into details. They should also understand the nuances of being an approachable but smart client or buyer - fostering transparent external relationships, and balancing frugality with creativity

Key Qualifications

  • Facilities operations background experience - a significant portion of which should demonstrate success in one or more of the following areas: facilities management, office management, corporate administrative services, and/or hospitality management
  • Highly skilled in oral & written communication and customer service & satisfaction
  • Experience in planning, coordinating and executing multiple client needs; office furniture changes, upgrading current workspaces, and building maintenance management of commercial property
  • Able to quickly adapt to new concepts, processes and tools


Ensures all facilities are operated and maintained in alignment with established standards and procedures
Manage third-party contractors/vendors engaged in operating and maintaining properties
Develops, cultivates and owns key relationships with Landlords, Property Management companies and third party service providers and vendors
Assures small capital projects, operations projects and reconfigurations are run successfully with outstanding customer service
Responsible for running office services and programs such as reception, mail/post services, space management, and parking
Drive and support special projects and strategic initiatives for the portfolio
Collaborate with cross-functional partners such as HR, IT, Corporate Security, Safety/Emergency Preparedness, and Crisis Management
Participate in any site level crisis teams including Regional FM, Stakeholders, HR, RE&D Leadership, Crisis Management and Corp Sec
Collaborate with peers across regions to ensure standards are shared and implemented
Assists with annual budget development, financial variance reports and operations analysis
Establishes and maintains open, positive relationships with team and customers (Apple employees)
Responsible for managing small operations-based projects
Interacts with various support groups to ensure regulatory and compliance systems and processes are implemented
Owns monthly/quarterly reporting to business leaders to include updates on transactions, projects, and operations
In some cases, may provide direct supervision to professional individual contributors, contractors and/or skilled, support individual contributors (e.g., technicians, designers, support personnel). Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems

Education & Experience

AA, BA/BS degree or equivalent experience preferred

Additional Requirements

  • Conveys information, thoughts, and opinions by writing or speaking in a persuasive manner appropriate to the audience. Listens carefully and attentively, and clarifies and confirms the understanding of others' messages. Demonstrates an understanding of the implicit (emotional) message as well as the explicit message of any communication
  • Makes balanced and timely decisions with incomplete information. Evaluates a number of different options and demonstrates the capacity to anticipate problems. Uses numerous points or arguments that appeal to others' interests when pursuing an idea or proposition. Creates a favorable negotiation environment to support own case
  • Anticipates the impact of an idea or action on others, with the ability to quickly respond to resistance. Focuses on objectives by monitoring and assessing others' positions, and then identifying and applying the appropriate responses
  • Works collaboratively with customers to determine their needs and identify appropriate solutions. Ensures that customers and decision makers are influenced
  • Demonstrates dedication to excellent service in day-to-day operations. Foresees issues that might adversely affect work quality and develops contingency plans
  • Identifies and assembles resources across global functions to provide insight into emerging issues and to resolve them. Develops a strong global network for mutual assistance and knowledge exchange
  • Displays strong tenacity and drive to see things through to successful conclusion. Demonstrates a sense of urgency, a propensity for action, and confidence in the likely success of plans and initiatives. Delivers results that meet or exceed expectations
  • Identifies the critical elements of a problem and alternative ways of resolving it. Seeks help when necessary
  • Explores and builds on others' ideas. Offers new and imaginative suggestions. Questions conventional thinking and assumptions
  • Remains focused on key goals and assists team members in implementing change. Openly shares information that helps the team understand the dimensions and reasons for a particular change
  • Uses Project Management processes to clarify the scope of the project, estimate resources, and manage the project. Maintains project schedule, identifies task dependencies, and plans in advance to overcome project obstacles and constraints

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Facilities Coordinator- New York City

Apple, Inc.
New York City, NY

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