Engineering Program Manager

Apple, Inc.
Cupertino, CA 95014
  • Job Code
    200149401
Summary

Summary

Posted: Feb 20, 2020

Weekly Hours: 40

Role Number:200149401

The people here at Apple don't just create products - they craft the kind of wonder that's revolutionized entir...Summary

Summary

Posted: Feb 20, 2020

Weekly Hours: 40

Role Number:200149401

The people here at Apple don't just create products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

The people here at Apple don't just create products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

The Channel Interactive Technology Team develops and manages the systems and tools that enable world-class in-store demo experiences for Apple customers worldwide. Our team is looking for an individual to fill the position of Engineering Program Manager.

This role will be the product and program lead for the Over The Air (OTA) solutions used to manage demo devices used by millions of customers in Apple Channel stores worldwide.

You should have a passion for Apple and must be comfortable working alone as well as in a fast-paced dynamic team environment. Being very detail oriented and proactive is a must for this position!

Key Qualifications

  • Expert user of macOS and iOS, Apple Apps and services (i.e. iCloud), and Apple hardware
  • Minimum 8-10 years technology product or program management experience in software required
  • Successful development and deployment of at least one consumer-facing product
  • Experience with Apple device management tools such as MDM Profile Manager, and Configurator 2 required
  • Minimum 5 years experience developing a product strategy, defining 6-24 month product roadmaps and executing the roadmap
  • Experience working with retail technology and in-store experience and software solutions
  • Proficient in technical business process flow diagramming and store operations
  • Ability to approach projects analytically; experience making decisions based on data required
  • Strong communication skills across project and leadership teams
  • Ability to run complex, multi-track product development projects
  • Ability to set and define business priorities based on an in-depth understanding of business needs, problems and objectives
  • Creative thinker who flourishes with solving challenging problems with analytical thinking skills

Description
- Lead product definition for all in-store on-device applications deployed to millions of demo devices worldwide
- Define the product strategy. Gather and document business requirements that drive a successful product strategy
- Drive design of tools and systems that enable in-store demonstration of Apple's hardware and services e.g. iCloud, Apple Music, Arcade
- Manage end to end product development lifecycle and project timelines from concept design to pilot deployments.
- Manage sustaining product roadmap, including major improvements and new feature release schedules
- Inform product design and roadmap via business requirements from business partners and operational teams.
- Work with Engineering teams to drive technical development timelines and phased releases balancing business needs and development capacity
- Deliver technical product prototypes and support business in proof of concept and pilot deployments
- Lead cross-functional communications with Engineering, Product and Business teams
- Lead development UAT and QA processes

Education & Experience
- Technical degree, a strong plus
- Required proficiency in the following: Keynote, Excel, iOS, macOS, Jira (preferred)

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristic


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Engineering Program Manager

Apple, Inc.
Cupertino, CA 95014

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