Engineer 4, Software Development & Engineering

Comcast Cable Communications, LLC
West Chester, Pennsylvania
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  • Job Code
    Job ID #9550
  • Job Type
    Employee
  • Job Status
    Full Time
  • Jobs Rated
    8th

Engineer 4, Software Development & Engineering — Comcast Cable Communications, LLC, West Chester, PA.


Provide technical leadership within teams responsible for the Einstein 360 web application used by over 60,000 customer CARE agents worldwide to troubleshoot Internet, Phone, Mobile, Video, and Home Security customer service issues; utilize AppDynamics and Splunk to provide production support, development for enhancement requests, defect analysis and resolution, and monitoring for the Einstein 360 web application production environment; ensure architectural design, coding, and deployment practices are defect-free and carried out accurately; deploy software to cloud environments and utilize cloud computing services, including AWS; perform systems deployment, monitoring, configuration, and installation utilizing RedHat/CentOS within a Linux operating system; build Jenkins pipelines for automation; utilize Splunk and Grafana to create dashboards, metrics, alerts, and ad hoc queries; utilize Kubernetes container orchestration systems; utilize Couchbase; build, deploy, run, and scale applications on Cloud Foundry; utilize Kafka messaging system, AppDynamics, Oracle Database, and Oracle Knowledge management systems; utilize Ansible for configuration management and application deployments; perform data routing, transformation, and system mediation logic utilizing NiFi; utilize NGINX; lead engineering teams in war games, monitoring, deployments, and release-oriented activities; ensure Continuous Integration/Continuous Delivery (CI/CD) pipelines are running smoothly; participate in frequent meetings and collaborations with fellow DevOps engineers; provide insights and estimates in backlog grooming sessions; work on automation backlog and infrastructure management; review daily defects from end-customer and track them to closure, working along with user base and related systems; coordinate with other teams for requirement gathering and participate in status calls regarding various features and monthly deliveries; collaborate with key business stakeholders, acting as a liaison between core technical teams and management for day-to-day reporting purposes; and mentor junior-level engineers.


Requirements: Bachelor’s degree (or foreign equivalent) in Computer Science, Engineering, or a related technical field, and five (5) years of experience deploying software to cloud environments and utilizing cloud computing services, including AWS; performing systems deployment, monitoring, configuration, and installation utilizing RedHat/CentOS within a Linux operating system; building Jenkins pipelines for automation; utilizing Splunk and Grafana to create dashboards, metrics, alerts, and ad hoc queries; utilizing Couchbase, Kafka, AppDynamics, Oracle Database, and Oracle knowledge management systems; building, deploying, running, and scaling applications on Cloud Foundry; utilizing Ansible for configuration management and application deployments; of which three (3) years includes performing data routing, transformation, and system mediation logic utilizing NiFi and NGINX.


Apply to: John_Moran2@comcast.com


Reference Job ID #9550


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Engineer 4, Software Development & Engineering

Comcast Cable Communications, LLC
West Chester, Pennsylvania

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Software Engineer
8th2017 - Software Engineer
Overall Rating: 8/199
Median Salary: $100,690

Work Environment
Good
53/199
Stress
Very Low
24/199
Growth
Very Good
32/199