Director - WW Operations BPR Fulfillment Operations

Cupertino, CA 95014
  • Job Code
    200243803
Summary

Summary

Posted: Apr 29, 2021

Role Number:200243803

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experien...Summary

Summary

Posted: Apr 29, 2021

Role Number:200243803

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The people here at Apple don't just build products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, form amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

The Worldwide Business Process Re-engineering (BPR) team is looking for an experienced leader to lead a team of managers and individual contributors to drive a portfolio of projects with direct impact on Apple's Supply Chain Fulfillment Operations. This role will lead the BPR teams that handle the Logistics and Retail Fulfillment portfolios. This portfolio includes, but is not limited to, all the BPR work related to expansion and scaling of our forward and reverse supply chain networks, transportation planning and execution, freight cost management and analytics, direct customer fulfillment models, trade-in and payments programs, and retail inventory planning and management. This leader will empower the team to strive for excellence across the project portfolio, while demonstrating the values of WW Operations BPR.

Key Qualifications

  • 15+ years of progressive experience with minimum of 10+ years of leadership experience responsible for global supply chain transformation, preferably in high-tech / consumer electronics / retail industries.
  • Deep and broad expertise in all aspects of logistics and fulfillment operations, systems and processes.
  • Strong functional understanding of systems infrastructure required to support logistics, distribution and fulfillment.
  • Consistent track record of leading strategic programs, combined with the ability to execute at tactical project-level activities and tasks.
  • Ability to communicate and influence at multiple levels of cross functional organizations and excellent presentation skills with the ability to adapt one's style based on the level of the audience.
  • Proficient knowledge of the systems implementation and development life cycles.
  • Expert at leading multiple efforts simultaneously in a global capacity including working with international teams.
  • Proven track record to lead, inspire and empower teams; leads through empowerment and influence.

Description

The candidate will be responsible for identifying and leading a portfolio of business process re-engineering projects, including leadership responsibilities for a team of managers and program managers. This role requires a deep understanding of core operations throughout the supply chain and ability to lead sophisticated, global initiatives supporting a wide range of business partners.
The scope of this portfolio includes, but is not limited to, all the BPR work related to expansion and scaling of our forward and reverse supply chain networks, transportation planning and execution, freight cost management and analytics, direct customer fulfillment models, trade-in and payments programs, retail inventory planning and management.

This role will:
Define and lead complex multi-year capability roadmaps that align to business strategies.
Influence and shape business strategy as informed by process and systems transformation opportunities.
Provide functional subject matter expertise and thought leadership to help inspire innovation.
Manage a large portfolio of programs from a funding, resourcing, timeline perspective and build and lead a high performing team of managers and individual contributors to deliver on the project portfolio.
Act as an advocate for the Logistics and Retail Fulfillment teams in cross functional initiatives.
Act as a liaison between the functional teams and other internal partners such as IS&T and the sophisticated analytics teams, etc. to design and deliver comprehensive solutions to the business.
Manage change. Implement new insights effectively within the Apple culture.
Influence decisions and change management through collaboration, leadership and a customer- focused approach.
Apply analytical skills to rationalize and prioritize change.
Addresses critical issues, quickly assess and develop root cause analysis and problem solution for operational issues.
Define and implement critical metrics to measure portfolio and team members success.

Education & Experience

BA/BS Degree plus 10-15+ years proven experience
MBA Desirable

Additional Requirements

  • The successful candidate must possess the following skills:
  • Excellent leadership skills
  • Ability to synthesize and translate complex technical discussions into business conversations
  • A deep and persistent attention to detail
  • The ability to exert influence in a highly matrixed organization
  • The ability to maintain a focus on simplicity while handling complex challenges
  • The ability to recognize, attract and develop talent


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Director - WW Operations BPR Fulfillment Operations

Apple, Inc.
Cupertino, CA 95014

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