Demo Engineer

Apple, Inc.
Cupertino, CA
  • Job Code
    200149305
Summary

Summary

Posted: Feb 20, 2020

Weekly Hours: 40

Role Number:200149305

The people here at Apple don't just create products - they craft the kind of wonder that's revolutionized entir...Summary

Summary

Posted: Feb 20, 2020

Weekly Hours: 40

Role Number:200149305

The people here at Apple don't just create products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

The Channel Ops In-Store Technology Team is currently looking for an individual to fill the position of Next-Gen Demo Product Manager. This role will assist in a variety of customer-facing projects, including network support, customer experience design, and project management for Apple's demo devices in over 250K Channel points-of-sale worldwide.

The candidate should have a passion for Apple, and must be comfortable working in a fast-paced dynamic team environment. Being extremely detail oriented and proactive is a must for this position.

Key Qualifications

  • Expert user of Mac OS X and iOS, Apple Apps, and Apple hardware products.
  • Minimum 3-5 years technical project leadership experience.
  • Expert user of macOS and iOS, Apple Apps, and Apple hardware products.
  • Passion for next-gen technologies including, but not limited to, VR, AR, AI, ML, and 5G.
  • Experience deploying next-gen technologies in a retail environment.
  • Ability to troubleshoot technical processes and tools.
  • Ability to navigate in a matrixed, highly XF project environment.
  • Able to deliver results in a fast-paced ever-changing environment.
  • Excellent written and verbal communication skills.
  • Proficient in project management software, and Keynote.
  • Strong sense of empathy and an interest in learning new areas of the business.

Description
- Lead the deployment of next-gen experiences throughout the Channel environment.
- Organize, prioritize, motivate, and provide direction for XF teams both within our own organization, as well as across Apple.
- Influence roadmaps of both our internal teams, as well as our external partners, to ensure the customer experience in Channel is maintained at the highest quality.
- Drive continuous process improvements for speed and quality through technical recommendations and operational process improvements. Maintain current documentation of processes.
- Continuously provide updates for both peers and executives, while drawing on both data and field experience to inform quick decisions.

Education & Experience

BA/BS degree required

Additional Requirements

  • Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.


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Demo Engineer

Apple, Inc.
Cupertino, CA

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