Data Services (Operations) Lead

Austin, TX 78701
  • Job Code
    200254345
Summary

Summary

Posted: Aug 24, 2021

Weekly Hours: 40

Role Number:200254345

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized enti...Summary

Summary

Posted: Aug 24, 2021

Weekly Hours: 40

Role Number:200254345

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Apple is seeking an experienced, detail-minded Data Services Lead to join our data management office. If you are someone who looks forward to solving complex business problems through increasing data quality and operations and is excited about this opportunity, please contact us.

Key Qualifications

  • Understand business data standards, policies and processes for multiple data domains/subdomains and familiar with the given and dependent data attributes.
  • Able to assess business requests' objectives.
  • Excellent presentation, documentation, communication and influencing skills as well as skills for influencing technology direction in business context. Ability to translate business needs into technology solutions.
  • Familiar with the operation of required business application(s).
  • Experience driving adoption of enterprise standards and standard methodologies
  • A track record of critical problem solving and advanced troubleshooting to drive resolution of business issues.
  • Thought leadership in recommending strategic operational improvements.
  • Familiarity with data governance workflows and leading practices.
  • Familiarity with Marketing and Sales business workflows and applications.
  • Able to self-manage and work independently in a fast-paced environment with dynamic requirements and priorities.
  • Understands business data dependencies and the treatment of data dependencies
  • Knowledgeable in the operation of business application(s) utilized to process business data requests

Description

Data Services (Operations) is a federated team who executes governance standards to keep data clean and find opportunities to improve data quality to meet business needs. Data Services (Operations) Lead is responsible for the Data Operations team within DMO and collaborating with the federated data operations specialists throughout Apple to ensure data governance standards are met.

You will oversee the data creation and maintenance, including updates and deletes, of business data. The Data Operations Lead ensures the accuracy of business data by applying the relevant business data rules, policies and processes during the data creation or maintenance request processing.

YOUR RESPONSIBILITIES WILL INCLUDE:
- Participates in decision-making processes to align business priorities and objectives related to the creation and continuous improvement of data management standards
- Develops and executes strategy and a robust & scalable data operations framework to align federated data operations with governance decisions
- Implements change management plan, in collaboration with the change management lead, to drive adoption of newly developed data.
- Is cognizant of all data operations teams across Apple, formal and informal, to know who to engage with as new data is published/needs to be managed.
- Finds continuous improvement opportunities and feed into DMO's portfolio of work.
- Collaborates with cross functional Data Operations Specialists, Data Custodians, business partners and data governance teams to provide best in class data operations
- Performs additional Data Operational responsibilities as necessary:
- Populates master data into operational & transactional systems
- Reviews and processes business requests to create, update or delete business and transactional data
- Performs data quality exception tasks
- Performs master data manual adjudication tasks

We are a growing team with plenty of interesting business challenges to solve through effective data management. We seek a self-starter, who is willing to learn fast, adapt well to changing requirements and work with cross functional teams and support Product Marketing, Sales and Sales Finance teams to deliver governed data solutions.

Education & Experience

BS or MS in Data Management / Data Analytics / Engineering / Computer Science

Additional Requirements

  • 10+ years of experience in data operations or business support


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Data Services (Operations) Lead

Apple, Inc.
Austin, TX 78701

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