Customer Software Engineer

Hudson, MA 01749
  • Job Code
  • Jobs Rated
Job Description

In this position, you will be joining the Intel Network Platform Group (NPG) as a Customer Software Engineer responsible for providing software engineering, enablement and consultation to customers and software developers during all phases of the product development lifecycle including feature definition, project setup, project execution, and tech support for go to-market. Utilizes high-level of domain and market segment expertise to leverage Intel product capabilities with customers within or across multiple disciplines including AI, cloud, HPC, analytics, enterprise, Edge, and/or client.

Your responsibilities will include but not be limited to:

  • The development, design, integration, testing, validation, and/or debug of software across for a specific technology, Intel product/platform, ecosystem, market segment, or customer system.
  • Provides technical training, consultation, and hands-on assistance to customers and software developers in areas of architecting, technologies, code development, testing, and/or tuning of SW/HW components i.e. Data Plane Development Kit (DPDK), Intel QuickAssist Technology (Intel QAT), Intel Networking Technologies, Intel Storage Technologies Solution and Intel Accelerators.
  • Collaboration on development of next gen Intel Select Solutions reference architecture as well as automated test infrastructure to validate and verified solution compliance.
  • Evangelizes software tools and technologies to customers and software developers to enable and optimize Intel products.
  • Proactively influence Intel product line feature set and collaterals with key customer requirements.
  • Establishing a technical trusted advisor relationship with key Intel Communication Service Providers (CoSPs) definitional partners.
  • Collaborating with CoSPs, Original Equipment Manufacturer (OEM), Software Vendors and Operating System Vendors to develop and debug Virtual Network Function Software applications running on Intel Architecture platforms.
  • Developing and Supporting Intel Platform Technology DEMO's, showcase as well as presenting at Industry Technical conferences.
  • Participating in cross functional customer teams with the goal of maximizing Market Segment Share (MSS) with key customers
  • Responsible for the generation and maintenance of product enabling collateral including development of DPDK and/or Intel QAT software example designs, automation collaterals and demos.

Soft Skills:

  • Strong verbal communication and/or technical writing skills.
  • Good interpersonal and presentation skills.
  • Good organizational and time management skills.
  • Willing to work independently and in a team environment.
  • Willing to travel.


Minimum Required Qualifications:

  • Bachelors degree in Computer Engineering /Science or related field with 3+ years of Industry experience.
  • 1+ years of experience in communications software design, software applications engineering and/or IA Processor & Chipset software validation experience.
  • 1+ years of experience in networking protocols.
  • 1+ years of experience in Orchestration Software such as Kubernetes, OpenStack, Python, Ansible/Helm scripting and Cloud Native infrastructure.


 Additional Preferred Qualifications:

  • Masters degree or PhD.
  • Experience of Intel Architecture Processors, Software, Firmware and how these can be applied to develop Customers Solutions.
  • Experience in communications platforms software/hardware architecture and networking protocols.
  • Experience with hardware drivers and application development in Kernel and User Space.
  • Fundamental understanding of Intel Platform Technologies such as DPDK, Intel QAT, SDN/NFV technologies.
  • Experience with software optimization tools and techniques such as Intel VTune, Performance Profiling etc.
  • Experience with Network packet generation test equipment such as IXIA, T-Rex, Spirent.
  • Experience with BIOS, low level programming and run time control tools ie: ITP or JTAG.

Inside this Business Group

The Data Center Group (DCG) is at the heart of Intels transformation from a PC company to a company that runs the cloud and billions of smart, connected computing devices. The data center is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologiesspanning software, processors, storage, I/O, and networking solutionsthat fuel cloud, communications, enterprise, and government data centers around the world.

Other Locations

US, Arizona, Phoenix;US, Oregon, Hillsboro

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Jobs Rated Reports for Software Engineer

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Customer Software Engineer

Hudson, MA 01749

Join us to start saving your Favorite Jobs!

Sign In Create Account
Software Engineer
8th2017 - Software Engineer
Overall Rating: 8/199
Median Salary: $100,690

Work Environment
Very Low
Very Good