Center of Excellence - Operations Program Manager

Cupertino, CA 95014
  • Job Code
    200277042
Summary

Summary

Posted: Aug 24, 2021

Weekly Hours: 40

Role Number:200277042

Center of Excellence - Operations Program Manager
Location: Cupertino, CA

Imagine what you could do here...Summary

Summary

Posted: Aug 24, 2021

Weekly Hours: 40

Role Number:200277042

Center of Excellence - Operations Program Manager
Location: Cupertino, CA

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish.
The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. We believe that it's the diversity of those people and their ideas that encourage the innovation that runs through everything we do, from amazing technology to industry leading environment efforts. Join Apple and help us leave the world better than we found it!
The Center of Excellence (CoE) is founded to drive innovation and transformations for Apple Operations. Our program management team is the hub that facilitates application of best-in-class methodologies, research, support, and training to enable change initiatives for leadership within operations and across the company.
As our organization grows and becomes more complex, the CoE team plays a pivotal role to align business objectives, find opportunities for improvements, facilitates best practices, and develops knowledge and skillsets. In addition, the CoE group helps to identify and focus on innovative ideas, pushing boundaries of technology, operations, and management to accelerate Apple beyond unimaginable limits.

Key Qualifications

  • A proven track record of planning and leading strategic complex programs with the ability to execute at a strategic and tactical level to complete project implementations.
  • 6 -10+ years of proven experience in operations consulting, consumer electronics or supply chain, deep knowledge of manufacturing processes, building products or software, product quality, data systems and tools, AI-Machine learning concepts, manufacturing equipment automation, and improvement initiatives.
  • Demonstrated ability to work efficiently in a highly complex cross-functional environment.
  • Proficient knowledge of the systems implementation and development life cycles.
  • Background in data systems, analysis, and visualization (Python, VBA, Tableau, SQL) highly desirable.
  • A strong communicator, analytical, big picture thinker and ability to influence senior executives and cross-functional teams
  • Willingness to travel internationally up to 15%

Description
Inspire and build trust to enable engagement across many subject areas
Evaluate current processes and tools to strategize innovative solutions for the
future to take each group to next level
Collaborate with CoE leaders to define scope, mission, and plan.
Help CoE leaders to establish regular steering committee meetings, plan and manage executive meetings, implement regular reporting, and ensure execution of actions and results.
Cultivate a strong cohesive environment, with ability to adapt to different team cultures and think big picture and in details to drive understanding.
Connect the dot between projects and teams to converge all groups towards a single overall COE culture is the key success factor of this role.
Strong project management, people, and leadership skills to handle various diversified expertise. You can work at both a strategic and detailed level.
Establish and implement a consistent cadence and structure for meetings and assigns responsibilities and accountabilities.
Influence across both CoE teams and executives to drive consensus and decision making, enabling CoE teams to plan and execute results.
Be a key driving force to develop a system of shared project management resources; common platform could include templates, calendars, webpages, tools, and work standards that are accessible to all team members.
Implement processes and tools to facilitate consistency and transparency in participation and results
Help coordinate annual CoE communications event.

Education & Experience

Bachelors in Engineering or Business Management degree required.
Masters or MBA with strong experience across complex and/or technical program management is desired.

Additional Requirements

  • Encourage innovative ideas and strategies that bring efficiency into Apple's business.
  • Manage improvements through collaboration and influencing a diversified group culture.
  • Define analytical methods and tools to track and communicate results.
  • Establish program framework and program management processes for current and new CoE teams.
  • Crate a hub to share tools, templates, processes, and updates on the CoE's activities.
  • Drive improvement and change management across the organization.


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Center of Excellence - Operations Program Manager

Apple, Inc.
Cupertino, CA 95014

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