BPR Program Manager (PMO) - WW Sales

Cupertino, CA 95014
  • Job Code
    200203944
Summary

Summary

Posted: Nov 3, 2020

Weekly Hours: 40

Role Number:200203944

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and custo...Summary

Summary

Posted: Nov 3, 2020

Weekly Hours: 40

Role Number:200203944

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Are you a strategic thinker who excels at tactical execution? Do you love to solve problems and have an uncanny knack for analytics? As part of our World Wide Sales Business Process Re-engineering (BPR) group, you and your team will be responsible for implementing strategies, tools and processes that enable the business to drive sales, improve customer experience or increase efficiency in the merchandizing execution of our channel points of sale. These solutions are typically new technical capabilities and/or the transformation of business processes to support a continuously evolving sales team.

As a BPR Program Manager, you will play a meaningful role within the Project Management Office (PMO) to support all of Apple WW Sales project teams. In this role, you will work in a range of capacities from supporting strategic planning, through portfolio management and governance, and down to supporting individual project requests for support. You will also play a key role in the delivery of programs which cut across the normal structure of the project delivery organization and are very high profile in nature.

Key Qualifications

  • Deep understanding of project, program, and portfolio planning and delivery to the level that you can set standards, propose policy, and coach others.
  • Well-versed in multiple styles of Release & Change Management processes including Agile/Scrum, Waterfall, and Iterative.
  • Strong analytical skills with continuous process improvement mind set.
  • Ability to use data to tell a story, drive root cause analysis and extract actionable insight.
  • Passionate about driving quality within a project organization.
  • Exceptional communication skills - verbal, written and presentation.
  • Knack for fostering positive relationships and ability to communicate at all organization levels.
  • Ability to facilitate brainstorming sessions to gather lessons learned from implementation with business and BPR, and Information Technology group (IS&T).
  • Excellent teamwork skills and ability to influence others and an ability to quickly establish trust, credibility, and rapport.
  • High level of professionalism, energy, and sense of urgency to "make things happen."

Description

The Project Management Office (PMO) is a supporting part of the global Business Process Re-engineering (BPR) teams. These BPR teams are the project and business change management function within Apple WW Sales.

Our PMO has a number of key

RESPONSIBILITIES:

- Setting the standards and tools via which BPR completes its work.
- Driving strategic alignment through multi-year road-mapping and through leading the annual capital planning process for Sales.
- Owning execution at the portfolio level including reporting, cross portfolio impact assessment, and driving organizational development for the BPR teams.
- Running the management system which the BPR teams utilize to stay aligned and communicate internally.
- Acting as a program management function for key cross functional initiatives within Sales.
- As a background activity, there is change required to continue to mature and hone the tools, methods and techniques which we make available to the BPR teams.
- There are ongoing organizational development activities which need to be planned, scheduled and executed such as training programs, new joiner inductions, workshops, meetings.
- You may be called on to step into a critical program delivery role under pressure for a short window of time to assure the delivery of highly visible cross functional programs.

Education & Experience
- Bachelor's degree or equivalent experience

Additional Requirements

  • - Self-motivated, driven individual who is comfortable working in a global, matrixed, fast-paced environment with high levels of complexity and ambiguity.
  • - Innovative mindset and ability to think outside of the box, challenge status-quo, and incorporate industry best practices.
  • - PMI/PMP or equivalent certification preferred.
  • - Six Sigma preferred.
  • - Design Thinking preferred.
  • - Prior consulting experience is desirable, but not required.


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BPR Program Manager (PMO) - WW Sales

Apple, Inc.
Cupertino, CA 95014

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